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Tesonet

Junior IT Customer Success Manager (Day/evening/night/weekend shifts)

Vilnius - Tesonet
Great products are not created by accident. Their success is ensured by hard-working people, just like you. So why not join a talented team that is passionate about helping to create amazing things?

We’re looking for someone who loves to chat and is fluent in English. Open-mindedness and ability to quickly adapt to changes are valued here a lot. This is a great opportunity to learn about tech industry while working with TOP worldwide IT products!

So if you’re ready to take on the world – apply!

What You Will Do
  • Communicate with customers via live chat and email;
  • Ensure excellent customer experience;
  • Answer customers’ queries & provide reliable information;
  • Work alongside techies to understand IT business logic;
  • Build and develop customer relationships that will turn clients into advocates;

What We Expect
  • Fluent in English;
  • Ability to work day / evening / weekend shifts;
  • Eager to learn and grow;
  • Empathy and understanding - basically showing clients how important they are!
  • Helpful personality - we want our team to practice what we preach - being helpful not only to our clients, but also to others.

What We Offer
  • Need to unwind? We have what you need: music studio, chill zone, table tennis, foosball, basketball, air hockey, ps4, sleeping room, and more;
  • Always fully stocked kitchen to fuel your productivity;
  • Professional in-house physiotherapist who will help you take care of your health;
  • Top-notch technologies and tools to work on world-renowned products;
  • Great conditions for work - flexible work schedule (day, evening, night, weekend shifts);
  • Professional growth opportunities - professionally and as a part of the team which is on a path of conquering the world. Everyone says it, but we mean it!
  • Awesome team. Seriously - the best! We do regular internal events, knowledge sharing talks, team retreats & workation trips like nobody else.
  • Gross salary 745 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competences.

By applying you agree with processing of your personal data by Tesonet. Provided data is processed for recruitment purposes. You can withdraw your consent to process personal data at any time. For more information on your rights and data processing please read our Privacy Policy. tesonet.com/about/privacy-policy/

Tesonet

Tesonet is home to a number of innovative projects that are taking the tech world by storm. We are driven to succeed and see no boundaries in reaching the heights we have envisioned. That said, the success of our projects rests on the shoulders of our great team that's on the way to a digital revolution.
Among the products we have developed, there’s a world-renowned cybersecurity service, data intelligence service and unique business solutions powered by machine learning. No matter if it’s B2C or B2B projects, we always challenge the norm, invest in the latest technology and strive to achieve what others believe impossible.
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