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Danske Bank A/S Lietuvos filialas
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Junior Operations Officer (Customer onboarding)

Vilnius - Danske Bank A/S Lietuvos filialas


As a Junior Operations Officer, you will be part of a new and fresh team, performing end-to-end onboarding to foreign customers.

In order to polish customer experience in our bank, there was introduced an online application allowing the customers apply for bank account just staying at home. Meaning that, focus area of yours will be contacting the customers if any onboarding–compulsory information is missing. Assuming strict requirements of AML, you will be also working on Know-Your-Customer (KYC) section, which requires various details of customer, provided.

Focus area:
  • Tasks based on the creation of the profile of the customer in KYC section
  • Direct contact with the customers via phone/mail attempting to collect missing documentation and information as well as guiding customers through an application form or packages we offer
  • Preparing and sending the agreements to the customers depending on the products chosen
  • Collaboration with colleagues from front offices in Denmark via e-mail or phone
  • Constant improvement and optimization of the process using Lean principles

Area of Expertise

  • B2 level of English in both speaking and writing
  • Ability to work full time
  • Higher education or final year student
  • Ability to learn quickly and consider the profile of customer on a large scale but same time be attentive to crucial details
  • Willingness to develop and learn new things
  • Team player who enjoys working, sharing knowledge and having fun together


  • One of the leading Global Service Centre in Lithuania
  • A growing, international company which concentrates on innovative business facing solutions
  • Leaders who inspire you to succeed
  • An excellent place to grow your career and develop competences
  • A collaborative Scandinavian culture
Danske Bank A/S Lietuvos filialas

Danske Bank A/S Lietuvos filialas

Danske Bank is the largest bank in Denmark and one of the leading banks in Northern Europe.
Now you have an opportunity to join Danske Bank GSL in Vilnius, and become a part of a rapid-growing community of more than 1000 employees. Danske Bank GSL is an integrated part of the Danske Bank global organization and working in Danske Bank GSL gives you an opportunity to be part of an innovative and international company focusing on customers in 15 countries.
Informacija apie Danske Bank A/S Lietuvos filialas
2487 €
Vid. atlyginimas bruto
(2.5X higher than LT average)
Darbuotojų skaičius
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki 1393 €
25% uždirba 1393-2106 €
25% uždirba 2106-3119 €
25% uždirba nuo 3119 €
Vadovas: Ramūnas Bičiulaitis

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