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Western Union Lithuania ~ European Regional Operations Center

Junior Specialist, Digital Customer Verification

Vilnius - Western Union Lithuania ~ European Regional Operations Center

Job description

Junior Specialist, Digital Customer Verification – Vilnius, Lithuania
Does playing a critical role in protecting consumers sound exciting to you? Would you like to work for a global company as a part of an advanced team that is passionate about preventing money laundering and other illegal financial transactions? Join Western Union as a Junior Specialist, Digital Customer Verification.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer
You’ll become a part of our Digital Customer Verification Team, based in Vilnius, Lithuania. We’ll look to you to respond to the need of Western Union to comply with regulations that require the identification of regular online service consumers. This role is a part of the Know Your Client (KYC) program, working with the process of identification of WU.com consumers. You’ll be supporting WU.com consumers in the European region with their identity verification, conduct checks on Politically Exposed Persons and provide support to consumers that are struggling with identity verification process.

Here are some skills, attributes, and qualifications you will have:

  • Customer-centric approach
  • Analytical and problem-solving skills, with the ability to make your own decisions
  • Excellent written and verbal communication skills
  • Team player with high attention to detail
  • Ability to multitask and navigate through multiple systems
  • Comfortable working in a fast-paced, highly structured, deadline-driven environment
  • Fluent English language
  • Bachelor's degree (desirable)
  • Knowledge of MS Office


Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It is an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you are ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We are a company on the move, and we want our people to grow and develop. You will have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.​

The annual gross base salary range is 10,891.00 – 16,093.00 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident, and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.

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Western Union Lithuania ~ European Regional Operations Center

Western Union Lithuania ~ European Regional Operations Center

Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.

Our European Regional Operations Center (EUROC) is the largest Western Union location and one of the biggest employers in Lithuania. Our 1500+ employees represent 60+ nationalities, speak 24 languages, and hold a variety of influential roles. We drive innovative business solutions and develop new ways of connecting people to the global economy.

Our inclusive culture champions our teams’ unique backgrounds & perspectives while reflecting the global communities we serve. Western Union Lithuania makes this a reality by hiring those who can support our customers. We’re always looking for German, French, Dutch, Romanian, Bulgarian, Italian, Spanish, Portuguese, Norwegian, Swedish, and Russian speakers for roles in Operations, Compliance, and Fraud. If you’re ready to work with diverse teammates from around the globe, then it’s time for what’s next. Western Union.
information about Western Union Lithuania ~ European Regional Operations Center
3016 €
Avg. salary gross
(98% higher than LT average)
1322
Number of employees
50-100 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 2104 €
25% earn 2104-2650 €
25% earn 2650-3502 €
25% earn more than 3502 €