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DARBO RINKOS LYDERIS 2023
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Telia

Workplace Support Engineer

Vilnius - Telia

Mes esame

Right now we are looking for a Junior Workplace Support Engineer in Workplace Operations team, in Telia Global Services Lithuania, Vilnius.

I am Edgar Deduchov and I am leading Workplace Operations team. We are passionate IT specialists, fun to be around individuals and a great team, aiming to deliver exciting & innovative solutions.

Workplace Operations is an epicenter of Telia IT and if you wish to influence it or have a say in its expansion - you are standing in the right place to do so! We are responsible for solutions in digital communication channels, active directory services, virtualization, Mac & Windows computing, as well as ensuring the security of our front facing devices. Are you eager to become a part of it?

Your next challenge?

As a member of my team in our new open-space offices in Vilnius, you will be supporting our internal customers that are using technical solutions within the remit of our team. You will familiarize yourself and take part in supporting our infrastructure and services, their components and shape long-term goals. Your work will be directly impacting user experience and stability of our infrastructure and services. Your supported products will be responsible for Virtualization, Collaboration, Distribution and Computing utilizing relevant toolset, such as SCCM console, VmWare console, Citrix support tools, JAMF and other Apple support tools, App-V, O365 suite, monitoring solutions. You will be monitoring the infrastructure and stability of our services, identify trending issues and report them to relevant parties, search for workarounds and provide support to our customers until permanent solutions are in place.

Our team in Vilnius is going to be responsible for Workplace Operations, safeguarding the services behind newest technological solutions and you will be a part of it, supporting workplace product groups to its maximum potential.

Who are you?

You are a strong team-player with a service-minded soul who independently will drive your own

tasks and deliver on time. We need that combination of team spirit and individual drive as you will

work closely with people in your team, but also have a lot of decision making and responsibility to create solutions, where you have question marks.

Your personality:

  • Customer centric;
  • Ready to walk an extra mile;
  • Eager to learn and share knowledge;
  • Team player;
  • Ambition to deliver high quality results;
  • Making things better.

Your experience:

  • Experience in providing IT support locally and with remote tools;
  • Experience in customer support;
  • Knowledge of incident management process;
  • Desired knowledge in ITIL;
  • Be familiar with tools used in supporting Virtualization, Collaboration, Distribution and Computing infrastructure;
  • Be familiar with Win10 and Apple support;
  • Fluent in English (spoken and written).

What will you find at our home?

We believe that people thrive in a purpose driven and values-oriented culture. Welcome to Telia the home to your next big opportunity. You will be part of an exciting journey to shape the New Generation Telco and we promise to help you grow, both professionally and personally. We believe in self-leadership where you take responsibility for expressing yourself and achieving great results. IT & telecommunications is not just our business, it’s our passion. You will join a winning team, to work with talented people and help create ideas and solutions for efficient business and better lives.

Working in this position you will receive a base salary of 1777-2665 Eur (gross) plus annual bonuses which vary, depending on your competencies and your and Telia results. Besides for each employee Telia has additional employee benefits package which includes:

  • Health insurance and pension plan;
  • Various Telia and partners discounts and offers;
  • Additional vacation days;
  • Flexibility that enables work-life balance;
  • Chance to grow both personally and professionally with our internal programs;
  • Open, relaxed and fun working environment;
  • +19 000 awesome colleagues across Nordic & Baltics.

Interested?

If you fancy joining my team, apply for the job! Do you need to know more, call me on , or connect with me on LinkedIn. Selection is ongoing, so do not hesitate to get in touch.

Welcome to Telia – Home to your next big opportunity!
DARBO RINKOS LYDERIS 2023
I vieta IT ir telekomunikacijų kategorijoje
Telia

Telia

Karjera ir darbo galimybės

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Plačiau - telia.lt/karjera
information about Telia
1944
Number of employees
>100 mln. €
Revenue 2022 y.