Customer representative
From 2640 €/mon.
gross
CVbankas.lt calculator data.
Full-time
Vilnius
- CITY SERVICE įmonių grupė
We are looking for a Customer Representative who is able to manage situations, make decisions and take responsibility for the result.
This is a dynamic job, where many things are happening at the same time - from everyday issues to more complex situations, and the results require patience and consistency.
The essence of this job is not just to react to situations, but to resolve them to the end.
In the long run, this means very specific things: fewer recurring problems, clearer order in the house and less worries for residents.
This is a dynamic job, where many things are happening at the same time - from everyday issues to more complex situations, and the results require patience and consistency.
The essence of this job is not just to react to situations, but to resolve them to the end.
In the long run, this means very specific things: fewer recurring problems, clearer order in the house and less worries for residents.
It is important to understand before applying:
- The amount of work is high, especially at the beginning;
- Situations are constantly changing – new questions and needs arise;
- There will not always be a clear sense of “completion” – the main thing is to consistently move towards the result;
- This is a job for people who are able to work with a constant flow and maintain stability.
What will you do:
- You will communicate with apartment building residents and resolve their issues;
- You will manage situations and coordinate solutions with internal teams;
- You will ensure that problems are resolved to the end;
- You will organize residents' meetings and present solutions;
- You will reconcile different opinions and seek consensus;
- You will propose solutions that improve the condition of the house and the quality of life;
- You will build long-term relationships with assigned communities.
What to expect:
- At least 1 year of experience in customer service, management or coordination;
- Ability to make decisions and take responsibility for their implementation;
- Ability to work in a dynamic environment and manage several situations at the same time;
- Patience and consistency in achieving results that are not always achieved immediately;
- Resistance to stress and the ability to maintain control in more complex situations;
- Independence, initiative and internal stubbornness;
- Openness to change and willingness to work with different systems and new tools (including AI).
What we offer:
- Work at “Mano Būstas” – one of the largest apartment building administration companies in Lithuania;
- Clear area of responsibility and real influence on decisions;
- Support from managers and the team in solving complex situations;
- Work in the office together with the team – for faster decision-making and daily assistance;
- Fuel compensation / “Bolt” when visiting clients;
- Accident insurance.
👉 This is a job where the results do not always come quickly, but they are real – from resolved daily situations to a more orderly house and fewer worries for its residents.
If responsible work with real results is important to you – we invite you to apply.
Salary
From 2640
€/mon.
gross
The base salary is from 2,640 EUR (before taxes) + monthly bonuses, the amount of which is unlimited, depending on the competencies, results achieved and motivation.
The base salary is from 2,640 EUR (before taxes) + monthly bonuses, the amount of which is unlimited, depending on the competencies, results achieved and motivation.
CITY SERVICE įmonių grupė
“Mano BŪSTAS” is a leading building maintenance and administration company in Lithuania.
The company operates in 11 cities in the country and pays great attention to ensuring the quality of life of apartment residents and manages more than 8.5 million sq. meters of area.
The company, which belongs to the “City Service” group, has assembled a team of more than 600 specialists who know their field and are united not only by a high level of professionalism, but also by values – determination to solve problems, courage to change, ambition to lead.
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The company operates in 11 cities in the country and pays great attention to ensuring the quality of life of apartment residents and manages more than 8.5 million sq. meters of area.
The company, which belongs to the “City Service” group, has assembled a team of more than 600 specialists who know their field and are united not only by a high level of professionalism, but also by values – determination to solve problems, courage to change, ambition to lead.