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UAB „Western Union Processing Lithuania“

Know Your Customer Associate – German Speaker

Vilnius - UAB „Western Union Processing Lithuania“
SUPERDARBDAVYS 2019 II vieta finansų kategorijoje

Job description

Know Your Customer Associate - German Speaker - Vilnius, Lithuania
Does playing a critical role in preventing money laundering and other illegal financial activities sound exciting? Does working for a global FinTech company that is passionate about protecting customers interest you? Join Western Union as a Know Your Customer Associate.


Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer
As a Know Your Customer Associate you will analyze how customers use our money transfer services. Your diligence will help ensure anti-money laundering compliance by conducting customer interviews by phone, email, or offline applications. You’ll be skilled at interpreting how money transfer services can be further improved for a better customer experience.

Here’s the skills we’d like you to have:

  • Bachelor’s degree or equivalent
  • Fluency in English and German with outstanding verbal, writing, and listening skills; another spoken language is a plus
  • Strong analytical skills, attention to detail, and ability to make independent decisions
  • Experience in customer service and AML Compliance
  • Proficiency in MS Office
  • Ability to multitask and navigate through multiple systems
  • Willingness to continuously learn our anti-money laundering compliance product and process knowledge
  • Flexibility to work in different shifts, according to business needs


Join us, and let’s move money for better

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

Annual base salary gross: 10,678.00 – 18,305.00 EUR

The base salary range represents the low and high end of the Western Union salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, and competencies. The salary is one component of Western Union’s total compensation package for employees. Other rewards and benefits include short term incentives, health insurance (several options to choose from), accident and life insurance, access to the best in class learning and development platforms, flexible work arrangement, to name just a few!

#LI-IM1
SUPERDARBDAVYS 2019
II vieta finansų kategorijoje
UAB „Western Union Processing Lithuania“

UAB „Western Union Processing Lithuania“

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or another protected category.
information about UAB „Western Union Processing Lithuania“
2382 €
Avg. salary gross
(70% higher than LT average)
1973
Number of employees
50-100 mln. €
Revenue 2019 y.
Distribution of employees by salary (before taxes):
25% earn up to 1542 €
25% earn 1542-1948 €
25% earn 1948-2545 €
25% earn more than 2545 €