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UAB „Aardvark Technologies“
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Night Shift Customer Support Representative

From 500 eur/mon. Net salary
Vilnius - UAB „Aardvark Technologies“

Job description

Accountabilities:
  • Provide email and chat support for all members of our customers.
  • You will carry out a daily analysis of Sports figures and statistics.
  • To provide service that is oriented towards gaining additional members and to retain existing customers. You will also be required to assist in our website (e.g. translations) to enhance communications and operations between our members and our Company.
  • You will be the first line of contact for our customers, therefore, promoting our Aardvark and to present the Company in the most professional and personal manner possible, thus ensuring the satisfaction of customers.


Key Performance Indicators:
  • Ensure queries from Sports customers are thoroughly dealt with and resolved in a special time frame.
  • Representatives should work independently and use their own initiative.
  • Representatives may be required from time to time to assist the website with the translation of documents, manuals or messages.
  • Representatives must promote the interests and welfare of the Company at all times.

Requirements

Nice to have/ Desirable:
  • Previous experience in Sports-related position.
  • Experience in outbound live chat support.
  • Team working experience.
  • Able to work under pressure.
  • Wanting to progress within the team.

Competencies:
  • Customer-focused.
  • Good interpersonal and communication skills.
  • Must be numeric and possess analytical skills.
  • Responsible.
  • Flexible with working hours.

We offer

  • Casual, fun and creative atmosphere
  • Choice of computer, tools, and accessories
  • An opportunity to add your mark to inclusive company culture as it develops
  • Flexible working hours
  • Fully stocked snack cupboards and delicious coffee
  • Growth opportunities (training courses of your choice, books, conferences, business trips, etc.);
  • Awesome team. Seriously - the best!

Salary

From 500 eur/mon. net salary
UAB „Aardvark Technologies“

UAB „Aardvark Technologies“

Esame Aardvark Technologies programinės įrangos kūrimo padalinys. Sutelkę jaunų specialistų pajėgas, kuriame lošimų valdymo sistemas.

Mūsų kuriamos pažangios technologijos geba automatizuotai atlikti duomenų analizės bei sprendimų priėmimo procesus realiu laiku, kad lošimų procesų valdymas taptų efektyvus bei paprastas.

Aardvark platforma apjungia esamas organizacijų sistemas, duomenų srautus, procesus, pateikdama procesų valdytojams reikalingą informaciją individualizuotoje vartotojo paskyroje.

Aardvark Technologies platformos dėka organizacijos gali stebėti ir valdyti realiu laiku vykstančias lošimo operacijas, reaguoti į prognozuojamus pokyčius, priimti optimaliausius sprendimus bei vertinti, kaip įgyvendinami strateginiai tikslai.
Information about UAB „Aardvark Technologies“
1696 €
Avg. salary gross
(90% didesnis už LT vidurkį)
41
Number of employees
Distribution of employees by salary (before taxes):
25% earn up to 997 €
25% earn 997-1258 €
25% earn 1258-2128 €
25% earn more than 2128 €
Company manager: Simas Denisovas

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