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UAB „MAKESYOULOCAL“

Head of Onboarding

1200-1600 eur/mon. Net
Vilnius - UAB „MAKESYOULOCAL“

Job description

Can you plan and launch international webshops? We need you run our Onboarding team at Vilnius office!


Please apply here- makesyoulocal.recruitee.com/o/onboarding-specialist-vilnius-vilnius

MakesYouLocal help businesses launch and operate webshops abroad. Many Baltic companies are considering new markets and we also see an increasing number of European companies planning to launch in one of the Baltic countries. This is why we are looking for a new colleague, to help our onboarding team in Vilnius.

Your main responsibility will be to take the dialogue with the clients and plan the process that leads to a successful launch in the new country. As well as to lead our onboarding team and participate in business development.

You will join the team that takes over from sales and hand the client over to the Operation team, when the shop is localised and ready to meet the expectations from customers in the new country. You will be responsible for the planning and localisation of the shop, as well as preparing our customer service platform for the new shop.

Your team is placed in Vilnius, but often you will co-operate with e-commerce specialists based at our office in Copenhagen.


A strong onboarding process is how we secure a successful launch in a new market. This is also why this position is important at MakesYouLocal and why we provide support, training and strong processes from the Onboarding team in Copenhagen, who you will work closely with.

You will refer to the Managing Director and we expect you to be an important part of the daily management team at our Vilnius office. We hope you can help develop our team of strong and great colleagues, our happy customers and help to have a nice atmosphere and welcoming office.

Enjoy Vilnius!
We have a great time at work, and after! First of all we prioritise that everybody’s workday includes a variety of tasks. We have lunch together and enjoy great coffee, fruit and too much cake. After work we occasionally enjoy a drink or two, and we also arrange social activities from sports to great parties.

Please apply here- makesyoulocal.recruitee.com/o/onboarding-specialist-vilnius-vilnius

Requirements

  • to speak and write a Baltic language as well as English
  • to be able to work with clients at all levels
  • to have high quality standards, when it comes to own and others work
  • to have strong people skills and like to be the problem solver
  • to understand workflows and be able to optimise internally and on the client's side
  • to have relevant experience from e-commerce, online marketing or web shop development

What we expect from our next colleague
First of all we are looking for people with the right attitude and for us this means, that you most days are happy and positive. That you are ready to step up when our customers need you and enjoy the freedom on days where they don’t. The job also requires experience from e-commerce and a genuine desire to help the customers you are in contact with.

This is a full time position and you will be working from our office in Vilnius' old town. Here you will find 10 colleagues from 3 different countries, all doing a great job helping our customers to succeed abroad.

We offer

About MakesYouLocal
We help webshops succeed abroad
We work every day to ensure that our customers succeed in the world of e-commerce, where European and Global players have a dominant and strong position.

We work closely with our customers from the initial strategic decisions, to the daily shop management and customer service. Growth and profitability is the key to succeed abroad, we share best practices and strong insights with our customers.

MakesYouLocal was established in 2010 and today we operate from 4 offices: Vilnius, Copenhagen, Stockholm and Brno. Today we operate 164 webshops in 15 different countries.

Colleagues from abroad
“Being allowed to work with many different webshops, I am quickly getting a strong understanding of how international e-commerce actually has to be done, to be succesfull. Doing this in an international team with great colleagues is an extra bonus”

Domantas Balaisis, Head of growth and profitability team

Contact us
If you would like to apply for this position, please upload your CV & resume. We expect to take a decision during December 2020.

Please apply here- makesyoulocal.recruitee.com/o/onboarding-specialist-vilnius-vilnius

Salary

1200-1600 eur/mon. net

UAB „MAKESYOULOCAL“

Help webshops succeed abroad!
Can you do customer service, shop management and would like to work in an international environment with skilled colleagues?

MakesYouLocal are hands-on e-commerce specialists working together with our customers, to help them succeed abroad. We help web shops with a wide range of tasks including translation, web shop localisation, customer service, online marketing and local business development.

MakesYouLocal was established in 2010 in Denmark. Our head office is in Copenhagen, and we have offices in Sweden, Norway, Finland and now Vilnius. In addition to our own offices we are part of a network with offices around Europe.

Right now we are expanding the team at the Vilnius office and need help for:

Customer service/ webshop management
See all ads of this company (2)
information about UAB „MAKESYOULOCAL“
1971 €
Avg. salary gross
(41% higher than LT average)
17
Number of employees
500 tūkst.-1 mln. €
Revenue 2019 y.

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