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UAB „Baltic Flax“

Online Shop Administrator

From 1300 €/mon. Gross
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Net per month
Vilnius - UAB „Baltic Flax“

Job description

We are a family business striving to bring the modern linen classics to contemporary homes. Passionate about aesthetics, our principal idea is to make things that are not only practical, but also beautiful.

At the moment we are looking for E-Commerce Customer Cervice Specialist who will be responsible for managing our beautiful online shops via Shopify (, ) and helping customers with their issues.

Responsibilities:

  • Assortment upload and maintenance: correct product names, descriptions, pictures and ect.
  • Online store customer’s support - responding to customer inquiries via email, live chat or phone and helping to solve their problems (e.g. checking for missing order, updating customer order and ect.): ~60-70% of time.
  • Managing returned orders - when needed contacting with customs clearance.
  • Online store’s content maintenance.
  • Looking for new opportunities to increase sales via our online stores.

Requirements

  • Experience in managing online shops, especially built with Shopify - is a strong advantage;
  • Eagle eye - to provide the best possible product maintenance our websites;
  • Eager to learn and adapt to changes - constant changes here is a permanent state;
  • Strong wish to learn and grow as a professional - sky is the limit here;
  • Digital literacy: MS Excel knowledge is required;
  • Fluent English;
  • 2 years of similar work experience (not necessarily with online stores);
  • Open personality and willingness to communicate and help our customers with different order issues: sometimes only updating about order status, sometimes looking for a missing delivery, sometimes saying thank you for nice feedback.

Company offers

  • Additional health insurance after 3 month probation period;
  • Opportunity to realize your own ideas & make a real impact in rapidly growing company;
  • Dedicated 500 Euro yearly budget for training and courses of your own choice;
  • Remote work opportunity: mixed working type.

The salary for this position is 1300 Euro (gross) per month. The final offer will depend on the experience and competencies of the selected candidate.

Applications can be also sent:

Salary

From 1300 €/mon. gross
UAB „Baltic Flax“

UAB „Baltic Flax“

Įmonės UAB Baltic Flax - tai šeimos verslas, skaičiuojantis jau daugiau nei nei 20 metų.
Pagrindinis prekės ženklas „Linen Tales“ – kasdienių ritualų įkvėpta lino tekstilė šiuolaikiniams namams. Siūlome platų spektrą namams skirtų gaminių, kuriuose dera grožis ir praktiškumas – du kertiniai šiuolaikinio žmogaus poreikiai. Savo kolekcijas kuriame patys, ypatingą dėmesį skirdami estetikai – pakuotėms, gaminių komplektavimui ir pateikimui.
Šiuo metu turime 2 parduotuves Vilniuje ir eksportuojame į 35 pasaulio šalis.
information about UAB „Baltic Flax“
2440 €
Avg. salary gross
(60% didesnis už LT vidurkį)
29
Number of employees
5-10 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 1643 €
25% earn 1643-2279 €
25% earn 2279-2850 €
25% earn more than 2850 €