
Operations Specialist
From 1200
eur/mon.
Gross
Online interview
Net per month
Vilnius
- UAB „Simplex Payment Services“
In this role, you’ll get to:
- Monitor and process incoming, outgoing, and internal payments.
- Onboard/offboard customers, enable them to access various products
- Work with the first level of Know Your Customer (KYC) and -Customer Due Diligence (CDD) processes
- Investigate and help solve customers’ problems with payments
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Participate in the launch of new products and contribute to the setup of new processes and procedures
- Delivery with quality in the fast-changing environment
- Identifying any areas or processes of improvement
What do you need:
- Fluency in English (both written and spoken)
- Good analytical skills and willingness to do precise and accurate routine work
- High ethical standards, strong sense of responsibility and commitment to results
- Experience in financial services, particularly in banking
- Basic knowledge in AML/CFT, Know Your Customer and Customer Due Diligence processes - an advantage
What’s in it for you:
- Being a part of exciting and challenging FinTech startup
- Office perks and company events (work hard - party harder!)
- Health insurance and free lunches every day
- Young, international and talented team
- Space for personal professional improvements
- Cool office at Vilnius TechPark (after the lockdown)
Additional information:
This position requires working a rotating schedule including weekends and holidays. There are three main shifts: 6-15; 13-22; 21-6, which rotate every 3 weeks. Night hours are paid extra.
Salary
From 1200 eur/mon. gross

UAB „Simplex Payment Services“
Simplex is a global leading fintech company, selected as one of the top 10 most impactful companies in Blockchain in 2019-2020. Simplex provides the fiat infrastructure for the cryptocurrency industry, working with leading banks and crypto exchanges and ensuring fraud-free payment processing.
Come join us and help define the next generation of payment services, fraud prevention and cryptocurrency.
The Operations Department is a new department being established in Simplex. It is responsible for all back-office operational functions required to support both the existing Simplex products and new products ready to be launched in the near future.
Come join us and help define the next generation of payment services, fraud prevention and cryptocurrency.
The Operations Department is a new department being established in Simplex. It is responsible for all back-office operational functions required to support both the existing Simplex products and new products ready to be launched in the near future.
information about UAB „Simplex Payment Services“
2974 €
Avg. salary gross
(95% higher than LT average)
73
Number of employees
10-20 mln. €
Revenue 2019 y.
Distribution of employees by salary (before taxes):
25% earn up to 1703 €
25% earn 1703-2107 €
25% earn 2107-3583 €
25% earn more than 3583 €