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UAB „Metso Outotec Global Business Services“


From 1400 eur/mon. Net
Online interview
Vilnius - UAB „Metso Outotec Global Business Services“


Responsible for coordinating incoming requests for quotation support from our global internal order desk. You will complete price estimations by consulting Metso Outotec’s ERP system, and will be responsible for assigning where each case will go if estimation cannot be completed. You will be the main contact point between the Global Quotation Support team and whomever is requesting assistance.
Authorized to evaluate, complete and assign global quotation support tickets as directed and within guidelines established by the Price Estimation Process Manager and Global Quotation Support policies and procedures.

  • Processing of each request that is entered through the request tool
  • Evaluation of each request to determine quickly if there can be estimation or if the ticket needs to be assigned to another department within Global Quotation Support
  • Utilizing defined decision-making processes and tools, will make the decision as to whether more information will be required from the requester
  • Utilizing defined decision-making processes and tools, will make the decision as to whether more information will be required from the other Global Quotation Support team functions and directing the process flow forward
  • Estimate prices and/or lead times according to defined guidelines and limits
  • Adhere to lean processes and KPI requirements set by the Price Estimation Process Manager
  • Cross train within Global Quotation Support to be able to support Technical Support and Cost Estimation colleagues
  • Reporting and logging of issues related to ticketing tool and following up to make sure issues are resolved


  • Degree in Business or Engineering preferred
  • Minimum of 2 years’ relevant work experience in sales support, customer service, supply chain or product support
  • Understanding of Metso Outotec distribution and logistics network is a plus
  • Experience with mining and aggregate customer interactions is a plus
  • Experience with PDM system
  • Experience working with machine and parts drawings
  • Experience with Item Creations process
  • Experience working in the mining, engineering or construction related industry.
  • Technical knowledge of Metso Outotec Spares and Wears products is a plus
  • Excellent oral and written communication skills in English
  • Strong familiarity with IT tools and ERP/integrated system (preferable SAP)
  • A high level of computer skills is essential – Excel, Word and Power Point
  • Ability to make decisions quickly and follow through with actions
  • Capability to articulate and communicate topics within the area of expertise to all levels of the organization
  • Understanding of customer, competitor and supplier development, trends and technologies
  • Highly motivated individual with the ability to work under stress and meet the deadlines
  • Ability to work in a global team atmosphere
  • Ability to work in a multi-cultural and multi-language atmosphere
  • Must be capable of effectively and accurately working on several tasks at one time, and organizing, prioritizing tasks, decision making and working in a fast-paced environment.
  • Strong communication skills

We offer:

  • Challenging opportunities contributing to Metso Outotec industry leading solutions in a friendly, respectful and global environment
  • Work in modern office in Vilnius city center
  • Opportunity to work from home
  • SAP/systems training, English language training, e-learning courses
  • Flexible salary starting from 1400 EUR/month (Net) + Health Insurance


From 1400 eur/mon. net
UAB „Metso Outotec Global Business Services“

UAB „Metso Outotec Global Business Services“

Metso Outotec is a frontrunner in sustainable technologies, end-to-end solutions and services for the minerals processing, aggregates, metals refining and recycling industries globally.

We offer technologies and services that reduce the consumption of energy and water by increasing process efficiency, recycling and reprocessing of tailings and waste. Our extensive offering for the full plant, from equipment to a broad range of services, helps our customers improve their profitability and lower their operating costs and risks. We have strong R&D and innovation power, and we are continuously looking for new ways to introduce innovations for our customers’ benefit.

The Vilnius GBS center offers services for Metso Outotec finance and logistics operations. The objective is to centralize the related services to the new center and thus gain benefits from process harmonization, standardization and digitalization.

Metso Outotec continues to develop the global supply operations of its Minerals Consumables business by establishing a rubber and poly-met wear parts manufacturing facility in Šiauliai. The new manufacturing location will start operations in the beggining of July, 2020.
Today, Metso Outotec is the leading provider of rubber and poly-met mill lining, with a strong service network in all the main mining markets.

Metso Outotec people are trustworthy and easy to deal with. We have high problem-solving skills and come from a proactive service culture. We understand our customer’s world and the daily challenges they face. Together, we can partner for positive change.

Metso Outotec employs over 15,000 people in more than 50 countries.

Want to be part of our friendly and professional global team? With us you will be working with world-leading process industry solutions in a result-driven and respectful culture. Join us!

For more information check our website:
information about UAB „Metso Outotec Global Business Services“
2510 €
Avg. salary gross
(65% higher than LT average)
Number of employees
100-200 tūkst. €
Revenue 2019 y.
Distribution of employees by salary (before taxes):
25% earn up to 2111 €
25% earn 2111-2352 €
25% earn 2352-2809 €
25% earn more than 2809 €