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DexCom Lithuania, UAB

Product Support Representative, Dutch Speaker

1700-1900 €/mėn. Neatskaičius mokesčių
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Vilnius - DexCom Lithuania, UAB

About Dexcom

Dexcom empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Headquartered in San Diego, California, Dexcom has emerged as a leader in diabetes care technology. By listening to the needs of users, caregivers, and providers, Dexcom simplifies and improves diabetes management around the world.


We invite you to become a part of a fast growing, purpose driven team in our newly established business center in Vilnius!


As a Product Support Representative, you will interact with patients, parents, caretakers for people who use Dexcom products. Your assistance and empathy will give the entire family a sense of comfort and the ability to move forward with their lives in a positive and productive way. Working in a dynamic environment with our dedicated team, you will ensure a high-quality experience for each patient by assisting to determine why the service, equipment, or feature is defective (inoperable) and help resolve issues related to the product.

About You:

  • Customer focus and empathy - you enjoy talking to customers, listening to their needs, and finding solutions to their queries.
  • Strong verbal and written communication skills and excellent phone manner.
  • Problem-solving skills by working independently and in collaboration with other teams.
  • Fluent in English and Dutch language.
  • 1+ years of relevant customer/technical support experience.
  • Ability to write reports, read and interpret documentation such as procedure manuals, operating instructions, and safety rules.
  • Proven experience in supporting mobile apps, both iOS, and Android, as well as Cloud-based reporting systems, would be a great advantage.

We Offer:

  • An exciting opportunity to be a part of a fast-growing, dynamic, innovative international company with a true purpose where you will make a difference to those living with diabetes.
  • Focus on your long-term career.
  • Access to best-in-class training and development programs.
  • Work with 5000+ awesome colleagues in an open, fast-paced, and fun working environment.
  • Attractive benefits including performance-based bonus, health, accident, life insurance, private pension, 5 days additional vacation, team events, and more.
  • Language premium bonus.

Sounds like you? Apply!

Atlyginimas

1700-1900 €/mėn. neatskaičius mokesčių
The final offer will depend on your qualifications, competencies, and professional experience.
DexCom Lithuania, UAB

DexCom Lithuania, UAB

Founded in 1999, Dexcom empowers people to take control of their diabetes through innovative continuous glucose monitoring systems. By listening to the needs of users, caregivers and healthcare providers, Dexcom simplifies and improves diabetes management around the world. Headquartered in San Diego, California, with additional offices in the U.S., Europe, and Asia Pacific, the company employs approximately 8,000 people.

Vilnius Global Business Services centre supports Dexcom operations and its customers across the EMEA region and will expand the company's patient support, customer advocacy, finance and accounting operations in Europe.
informacija apie DexCom Lithuania, UAB
2658 €
Vid. atlyginimas bruto
(74% higher than LT average)
365
Darbuotojų skaičius
5-10 mln. €
Pajamos 2022 m.
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki 1855 €
25% uždirba 1855-2082 €
25% uždirba 2082-3192 €
25% uždirba nuo 3192 €