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Remote customers support specialist (RUSSIAN - ENGLISH) Work from Home

1478-1671 €/mon. Gross
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Net per month
Work from home - UAB „Teleperformance LT“

Job description

Taking incoming video and audio calls from legal entities and individuals
Correct inserting of the information received during the call into the database
Qualified, full translation of the client's speech on different topics
Support for high-standard telephone calls

Requirements

English and Russian language skills at level B2-C1 or higher
Higher, secondary special education
Client-oriented work attitude
Good communication skills

Company offers

Remote selection process
Great office location near the city center with underground parking
Working from home
Corporate training for all new hires
Engaging activities and extra benefits: private health insurance, sports and team events, referral bonus, special discounts!
Salary increase after 6 months
Work schedules 40/30/20 hours per week

Possible schedule to choose:
18:00-03:00 (weekends Tuesday and Wednesday)
18:00-03:00 (weekends Saturday and Sunday)
18:00-03:00 (weekends Thursday and Friday)
16:00-03:00 (for 0.5/0.75, weekends Saturday and Sunday)

Salary

1478-1671 €/mon. gross

UAB „Teleperformance LT“

Teleperformance is a world-renowned leader in providing integrated customer support services (outsourcing). Teleperformance provides technical support, translations, consulting and other services to international companies and projects according to their specifics and the language used. Our mission is to deliver an exceptional customer experience at every opportunity. This is how we create opportunities and value for our employees, customers and communities.

The Teleperformance contact center in Lithuania was established in 2015 and provides services in English, Swedish, Portuguese, Hebrew, Russian, Danish, Lithuanian and other languages. We believe that every employee and customer is an important part of our team, which is why we adhere to established internal DNA principles; integrity, respect, professionalism, innovation and commitment. We offer our employees the most comfortable working conditions in a new business center in the heart of the city, as well as the opportunity to work from home. All employees are invited to participate in celebrations, games and competitions organized by the company, maintaining relationships even in an informal environment. We also improve employees' social responsibility by organizing various charity campaigns, support programs and other initiatives. It is important to us that employees develop comprehensively, so we have and constantly improve internal training programs. For three years in a row, Teleperformance Lietuva has been certified with "Great Place to Work" global certificates based on an employee survey, so we believe that our efforts are appreciated by employees and that we improve and grow together every year.


Office Location: Business Stadium North, Šeimyniškių st. 19, Vilnius, 4 floor
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information about UAB „Teleperformance LT“
2048 €
Avg. salary gross
(34% higher than LT average)
544
Number of employees
20-30 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 1511 €
25% earn 1511-1945 €
25% earn 1945-2337 €
25% earn more than 2337 €

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