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HR factory

SENIOR OPERATIONS SPECIALIST

1440-2160 €/mon. Gross
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Net per month
Vilnius - HR factory

RESPONSIBILITIES:

  • Be a part of End-to-End transaction management;
  • Process and investigate transaction errors;
  • Work with quality improvement from customer and system perspectives;
  • Resolve various payment related issues;
  • Deal with exceptional requests for customer satisfaction;
  • Closely cooperate with other teams involved in the payments area;
  • Support team with additional tasks/projects;
  • Participate in proactive improvement of the service.

REQUIREMENTS:

  • At least 1 year of experience in an operational or administrative role;
  • SWIFT knowledge/Payment processing experience;
  • High attention to details;
  • Intermediate English skills;
  • Higher education degree;
  • Motivated and can-do attitude;
  • Ability to prioritize and work with tight deadlines;
  • Motivation for collaboration and team spirit.

COMPANY OFFERS:

  • Monthly salary range from 1440 EUR to 2160 EUR gross (based on your competencies relevant for the job);
  • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities;
  • Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms;
  • Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience;
  • Additional paid days off: 2 to recharge, 2 sick days, 1 for volunteering, for round birthdays, for seniority in Danske Bank;
  • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution after 1 year of working.

Salary

1440-2160 €/mon. gross
HR factory

HR factory

OUR CLIENT - Danske Bank Lithuania is strategic unit, providing finance, IT and global business services to serve our customers worldwide. They are on a journey to push the banking boundaries and make constant improvements in how to operate. Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.
HR factory is an international strategic partner in human resource management with multiple years’ experience in top class professionals and management recruitment. The company operates in Lithuania, Estonia, and Germany.