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Senior Technical Writer in Vilnius

Vilnius - CUJO Baltic UAB


CUJO AI is actively looking for a talented and enthusiastic Technical Writer to join our growing Product Team.

The Technical Writer will be responsible for creating, maintaining and updating product related technical documentation (ranging from conceptual documentation, detailed developer guides, API references, and other online materials). A keen eye for detail is required to ensure the content is in line with company and industry standards. The content you will create and manage will help us educate the marketplace and provide our customers with the best insight into our products.

The ideal candidate is a fast learner with a keen interest in technology and believes that good documentation is as important as a good product.

In the team, it will be your responsibility to:

● Write user guides for the CUJO AI product and its features, taking into account the audience and the nature of the documentation required;
● Write API reference guides, collaborating with developers and managers to clarify technical issues;
● Maintaining up to date company documentation, ensuring the technical content meets high-quality standards and is consistent in style and tone;
● Information research and requirement gathering;
● Attending planning/briefing meetings;
● Liaising with subject matter experts, sales and marketing specialists when required;
● Challenging content and structure of the technical documentation to improve readability and user experience;
● Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements;
● Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience;
● Write easy-to-understand user interface text, online help and developer guides;
● Analyze existing and potential content, focusing on reuse and single-sourcing opportunities;
● Create and maintain information architecture;
● Involved in crafting SLA and compliance documentation.


● 5+ years of experience as a technical writer;
● Ability to quickly grasp complex technical concepts and make them easily understandable;
● Proven experience in technical writing of software documentation, aimed primarily at a software engineering audience;
● Basic understanding of Cloud, RestAPI, JSON principles;
● Ability to deliver high-quality documentation paying attention to detail;
● Basic familiarity with SDLC and software development;
● Strong experience using technical writing software;
● A clear, concise writing style and the ability to tailor content to specific audiences;
● Excellent editing and proofreading skills;
● Strong product-oriented focus – willingness to dive deep to understand the product;
● Ability to work on different projects simultaneously and pick-up new concepts quickly;
● Excellent verbal and written communication skills;
● Fluent in English;
● A Technical Education background is a plus.

Company offers:

● We’re passionate about quality, security and continuous delivery;
● Trips to our other offices and clients' sites;
● Interesting and diverse challenges working with the distributed environment, big data and scalability;
● Ability to work flexible hours;
● Comfortable office and modern development equipment;
● We embrace Agile software development;
● Sponsored participation in professional improvement events;
● Opportunity to work in modern offices in Kaunas or Vilnius;
● Competitive salary and benefits.


CUJO AI is a nextgen artificial intelligence company that provides cybersecurity and device management solutions for network operators worldwide.

We personalize and secure connected experiences. CUJO AI platform solutions are delivered as a SaaS for all home network devices. It analyzes vast amounts of local network data and then uses proprietary machine learning algorithms to power the features.

CUJO AI platform includes:
  • Advanced Device Identification
  • AI Security
  • Digital Parenting solutions

  • Recognized as a Technology Pioneer 2018 by the World Economic Forum
  • Listed as a “Vendor to Watch” and a “Cool Vendor in IoT Security” by an acclaimed research company Gartner.
  • Official Member of Forbes Los Angeles Business Council.

In May 2018, the company has closed a strategic Series B round, led by Charter Communications, valuing the company in excess of $100M. For more information about CUJO AI, please visit

CUJO AI employs a staff of 150+ professionals in 7 countries and 4 continents. CUJO AI is ISO certified.

Our solutions were recognized by the biggest telcos in the world:

Winner: GoIgnite Alliance (Deutsche Telekom, Singtel, Telefonica, Orange) - IoT Security 2017
Winner: Vodafone IoT challenge 2017
Winner: Best Security System, I&T Today’s Editor’s Choice, CEDIA 2017
Winner: Juniper Research Best Smart Home Consumer Product 2017
Runner-Up: British Telecom Infinity Lab Award 2016
Winner: Nokia Open Innovation Challenge 2016
Winner: Telecom Council SPIFFY Awards 2016: "Core Award for Best Fixed Telecom Opportunity"​
Information about CUJO Baltic UAB
3619 €
Avg. salary gross
(4X higher than LT average)
Number of employees
Distribution of employees by salary (before taxes):
25% earn up to 2170 €
25% earn 2170-3458 €
25% earn 3458-4582 €
25% earn more than 4582 €
Company manager: Vilius Žukauskas

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