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UAB „ALLIANCE RECRUITMENT“

Service desk engineer (german)

From 1430 €/mon. Gross
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Net per month
Kaunas - UAB „ALLIANCE RECRUITMENT“

Job description

  • Quickly solve issues or work arounds, advise the next operator of possible solutions and distribute the tickets
  • Take calls, put them through, register, monitor, categorize and accurately fill in all required information
  • Inform customers about the progression of tickets and be the link between the customer and the internal IT organization
  • Create and maintain knowledge items, work instructions and manuals for customers

Requirements

  • A proficiency level of a Independent user (B2) in English
  • A proficiency level of a Independent user (B2) in German
  • Active Directory/Exchange administration knowledge
  • Knowledge of Windows 10 & Office(365)
  • Knowledge of hardware: notebooks, desktops and android/iOS smartphones
  • Social, Friendly, Attentive, trustworthy and patient when talking to customers
  • Autonomous, problem solver, passionate and dependable, responsible

Company offers

  • Additional health insurance
  • 3rd pillar pension funds
  • Accident and travel insurance
  • Additional vacation days
  • Employment anniversary bonus scheme
  • Trainings and certifications
  • Birthday vouchers
  • Team building events

Salary

From 1430 €/mon. gross
UAB „ALLIANCE RECRUITMENT“

UAB „ALLIANCE RECRUITMENT“

Alliance for Recruitment yra didžiausia personalo atrankos kompanija Baltijos šalyse pagal sėkmingai įdarbintų kandidatų skaičių, atrankos konsultantų skaičių ir augimo tempą. Esame tiksliai ir greitai dirbanti atrankos ekspertų komanda su patirtimi skirtingose verslo srityse.

Alliance for Recruitment is the largest recruitment consultancy in the Baltics measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries.