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Telia

Service Desk Specialist

Vilnius - Telia

Mes esame

Right now, we are looking for Service Desk Specialist to Service Desk team. This new opportunity for an Service Desk Agent could really be something special for someone who is in for new challenges, are you ready to take one?

The Service Desk team is on an exciting change journey in improving and modernizing the Telia Company’s internal delivery processes and tools, and we are looking for new colleague who is quality-focused, forward-thinking and have a customer centric focus to join this dedicated and energetic team and be a key player!

Your next challenge?

Service Desk Specialist will be responsible for ensuring qualitative, world class support delivery for approximately 20 000 internal users in the Nordics & Baltics. You will act as a first point of contact for all Company’s user related queries helping them to navigate through applications or resolving simple day to day questions via phone and web form.

Who are you?

You will be our voice of Service Desk, so you will have to be service minded, customer oriented and a flexible fast-thinker who enjoys the challenge of coordinating and resolving issues quickly on the spot. Since you will be supporting users in an international environment, great coordination and communication skills in English are crucial. Maybe you want to change your career path or you have just graduated from university, in anyway – this is a great entry position to start and grow as a professional in Telia Company.

Your personality:

  • Customer/user focused
  • Quick to act and have ability to remain calm in stressful situations
  • Quality and results oriented


You experience:

  • Computer skills and experience
  • Fluent in English (verbal and written)
  • Previous experience in customer/user support is an advantage


Interested?

If you fancy joining my team, apply for the job! Do you need to know more, call me on ,send me an email at or write me a message via LinkedIn.

Only selected candidates will be informed. Selection is ongoing, so do not hesitate to get in touch.

Welcome to Telia – Home to your next big opportunity!
DARBO RINKOS LYDERIS 2023
I vieta IT ir telekomunikacijų kategorijoje
Telia

Telia

Karjera ir darbo galimybės

Domiesi technologijomis ir ieškai įdomių karjeros perspektyvų? „Telia“ rasi tai, ko nėra niekur kitur: įspūdingą pozicijų įvairovę ir galimybę išbandyti save skirtingose srityse. Nuo klientų aptarnavimo iki ateities inovacijų kūrimo visai Lietuvai ar Skandinavijos šalims – turime virš 500 unikalių darbo pozicijų, tad galimybių įvairovė laukia tavęs.

Kurk pokyčius

Prisijunk prie „Telia“ ir kurk reikšmingus pokyčius bei technologinius proveržius – turėsi galimybę prisidėti prie išskirtinių ar nacionalinės reikšmės projektų ir bendradarbiauti su tarptautinėmis ir vietinėmis profesionalų komandomis. Visoje „Telia Company“ dirba daugiau nei 20 tūkst. kolegų, o mūsų komandą vien Lietuvoje sudaro beveik 3 tūkst. specialistų!

Kultūra ir augimo galimybės

Kad ir ką dirbsi „Telia“, čia galėsi tobulėti visapusiškai ir dirbti savo ritmu, nes mes nuolat investuojame į darbuotojų augimą, emocinę sveikatą, finansinę ateitį ir darbo aplinkos gerinimą.


Plačiau - telia.lt/karjera
information about Telia
1944
Number of employees
>100 mln. €
Revenue 2022 y.