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Talent Lab

SUPPORT MANAGER

From 900 eur/mon. Net
Vilnius - Talent Lab

Responsibilities

  • Answering general inquiries from prospect and excising clients via supported communication chann.
  • Escalating issues reported by the clients to the other departments.
  • Preparation of account confirmation letters.
  • Checking on prospect individual clients based on Company’s onboarding rules.
  • Sending qualified leads to the Sales department.
  • Providing general information about the products and services to prospect clients.
  • Helping financial team answering PLAIS messages.
  • Support strategy and workload planning.
  • Creating/editing Macroses, writing articles for FAQ.

Requirements

  • The ability and willingness to close sales and follow up with prospective merchants.
  • The ability to adapt and learn new technologies and operational business cycles of prospective merchants.
  • Experience in working with decision makers/closing deals on Top management level.
  • Comfortable with face-to-face and distant prospecting.
  • Self-motivation with the ability to achieve goals and quotas.
  • Independent ability to develop and maintain networking and business relationships.
  • Fluent English, Russian would be an advantage.

Our client is ready to offer

  • Dynamic and challenging tasks.
  • Young and friendly staff, a team of professionals.
  • Opportunities for professional development and personal growth.
  • Corporate medical insurance (50% costs compensation).

Salary

From 900 eur/mon. net
Talent Lab

Talent Lab

Talent Lab client – „Genome“ is a fintech company backed by UAB „Maneuver LT“, a Lithuanian-based Electronic Money Institution. It is the smart ecosystem that aims to deliver something unprecedented: a seamless experience while unifying business and personal finances. If you are looking to master of your craft while helping build a product that rocks, „Genome“ may be right for you.

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