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HIREVIEW

Support Operations Analyst

1400-1900 €/mon. Gross
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Net per month
Vilnius - HIREVIEW

Job description

Hireview is working with Oddschecker - the UK’s #1 Odds Comparison site, which is currently searching for Support operations analysts to join their team. Divided into a number of different business areas, Oddschecker is one of the fastest-growing and innovative companies in the market.

This is an exciting opportunity to join Oddschecker’s growing team, working on delivering prices from our bookmaker partners to our clients as efficiently as possible. As the iGaming industry grows and accelerates, the need for more support only increases. And that‘s where you come in.

The role of Support Operations Analyst is crucial in ensuring prices appear accurately on our website. You will also be responsible for dealing with technical issues, as well as any queries or questions that customers may ask.

We need someone who can:
  • Provide world-class customer service
  • Maintain high-quality data across desktop and mobile products, including odds grids and site menus
  • Work with internal teams and bookmaker partners to quickly identify and remedy any technical issues on site

Requirements

  • Degree educated;
  • Have good written and spoken English
  • Computer Science background (or similar) with one
modern programming language
  • Know bash (mid-level) – exposure to cloud environment would be a bonus
  • XML and XSLT experience is a must;
  • Know basic commands of SQL
  • Hard-working and committed to delivering a first-class
customer experience
  • Strong communication skills, with the ability to multi-task
and prioritize
  • Fast learner - quick to adapt to unfamiliar processes;
  • A proactive approach to problem-solving
  • Great organizational and planning skills
  • The ability to work under pressure and to meet deadlines
  • Superb attention to detail and accuracy

Company offers

An exciting opportunity to be part of a dynamic global organization and work with experienced professionals. You will discover a high performing, driven and supportive working culture and outstanding developmental possibilities to increase your potential.

Salary

1400-1900 €/mon. gross
HIREVIEW

HIREVIEW

is a consulting company that offers employer branding, recruitment and executive search services. With our wealth of expertise in guiding numerous global organizations through their strategic talent acquisition plans, as well as experience of successfully building employer brands, we have the know-how needed to deliver the best solution and the best results.