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Perido AB

Support Technician for Nasdaq in Vilnius

1300 €/mėn. Neatskaičius mokesčių
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Vilnius - Perido AB

Darbo pobūdis

Would you like to work for a well-known company in an international and developing environment? Do you have a passion for support and finding solutions for your colleagues’ problems as well as an interest in IT? Are you professional and a true team player? Then we have the job for you!

We are looking for a member to join international service desk team at NASDAQ in Vilnius. The team is working to provide world class support and manage the first point of contact for internal colleagues at NASDAQ around the world and to solve their IT related issues. It's a full-time consulting assignment, starting date is flexible.

You will provide first and second level IT support which includes tasks such as logging, categorizing, prioritizing and managing incidents and requests from the users. You are expected to provide professional and prompt responses in both written and in verbal communication. The problems or incidents posed can be related to passwords, VPN, Citrix, Mobile Iron, AD, software installation, RSA/NETIQ, Microsoft Office, computer imaging and patching etc.

The job also includes troubleshooting of multiple technologies, computers, software, and hardware. You will collaborate and work together with colleagues and other technical support teams in the organization.

Are you the right person for this assignment?

Reikalavimai

  • Service Desk, Call or Service Center experience
  • Fluency in written and oral English
  • Customer oriented approach and excellent communication skills
  • Ability and eagerness to learn and process large amounts of information
  • Problem solving mind-set and superior troubleshooting, multitasking skills
  • Ability to work with minimal supervision and strive for team goals
  • Experience of working with Active Directory, Exchange, BMC Remedy is an advantage
  • Flexibility to work 12-hour shifts to provide 24/7/365 service

Mes jums siūlome

Perido is a successful consultant- and recruitment company, active within the civil service sector. The company has grown consistently since the start in 2003. Our vision is that everyone should thrive and feel dedicated at work. This includes our co-workers, clients and consultants. Through questioners that cover well-being we up hold high scores of contentment among our employees, both in-house co-workers and consultants year after year.

Atlyginimas

1300 €/mėn. neatskaičius mokesčių
Perido AB

Perido AB

Nasdaq is one of the world's largest listed companies. They supply trading, stock exchange technology and services to listed companies on six continents.

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