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Technical Application Specialist (Windows based)

Work place

Telia Company is the leading telecom operator in the Nordic and Baltic region. We provide world class, quality services to millions of customers every day. We are on a journey to become the New Generation Telco, with the customers close to our heart - bringing the world closer on customer’s terms. We are now offering you an opportunity to be a part of our journey in Global Services and Operations in a Service Operations team.

 

As an Application Specialist, you will take on responsibility of running and maintaining our applications and services on Windows platforms. The applications can be both standard and customer unique.

 

You will be working in a local team in Vilnius but together with teams in Sweden, Finland and Denmark. The team is responsible for common business critical services for global customers.

 

Main responsibilities
  • Technical operation, support and incident handling
  • 24/7 3rd line on call duty for the services within the teams are of responsibility.
  • Participate in projects for new services or system solutions
  • Continuous development of current production and processes environment
  • Troubleshooting and documentation
  • Develop tools, Way of Working and utilities to support an efficient daily operation

 

Competence and experience
  • Technical education (University or corresponding experience)
  • Strong OS skill in Windows
  • Good knowledge in Microsoft products like; IIS, Skype for Business, Exchange, Active Directory
  • TCP/IP Networking skill and security knowledge
  • Experience in handling MS SQL databases
  • Familiar with operations, e.g ITIL and best practices
  • Code development and scripting for automation in operations
  • Skilled in spoken and written English
  • Knowledge in DNS is qualifying
  • Knowledge in Linux is quslifying

 

 

Characteristics

You agree with and are ready to act according to our values: Dare, Care and Simplify

You are analytical and organized

You are business and customer oriented

You can communicate effectively in English

What we offer

Telia Company provides network access and telecommunication services that help people and customers communicate in an easy, efficient and environmentally friendly way. International strength combined with local excellence is what makes us truly unique – and provides excellent customer experience.

We offer you the possibility to be part of our challenging journey in an international environment where you will be a key player in securing great customer experience and to support the continued growth in Telia Company.

Telia

„Telia Lietuva“ – visa ko tinklas, siūlantis telekomunikacijų, IT ir TV paslaugas iš vienų rankų, siekiant kurti vertę klientams ir suteikti geresnę patirtį žmonėms, verslui ir visuomenei. Esame Švedijoje įsikūrusios „Telia Company“ šeimos dalis, kurios kultūra, orientacija į darbuotoją bei inovacijas lėmė aplinkinių įvertinimą „Telia Lietuva“ pripažįstant geidžiamiausiu 2017 m. Lietuvos darbdaviu. Grupės tikslas – būti integruotų technologinių sprendimų lydere Šiaurės ir Baltijos šalių regione.

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