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SEB Global Services
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Technical Client Implementation Specialist for Electronic Banking Services, J. Balčikonio g. 3, Vilnius

Vilnius - SEB Global Services
Would you like to be a part of global banking operations and support for Large Corporates & Financial Institutions? Join Electronic Banking Services Implementations and Support unit in Accounts Operations department at SEB Global Services in Vilnius.

About us

Electronic Banking Services Implementations and Support team is perceived as an easily-accessible, customer-oriented partner. Our team runs daily after-sales relationship with the client. This includes continuous improvement based on client feedback, information sharing, trainings and actively meeting service expectations.

The role

As a Technical Client Implementation Specialist, you will take the role of an advisor, navigator and problem-solver when interacting with our clients in the area of Electronic Banking Services.

Here is what you will do:
  • advise the client on product setups, systems, payment and format-related questions;
  • manage customer expectations and take ownership of the implementation of integration services;
  • communicate effectively with clients and colleagues across SEB;
  • perform the testing of selected client’s solution;
  • proactively suggest changes in supported products and systems to responsible units within the Bank;
  • contribute to our learning culture by sharing your knowledge with colleagues.

The requirements

Your personality is highly-valued. You are positive, proactive, attentive to details, self-leading and willing to learn. As you will work in a team, we expect you to be a good team player and share a “yes, we can!” attitude. You have perfect communication skills in English, both written and oral.

How to stand out:
  • You have the knowledge of product area (accounts, electronic banking, payments standards (ISO20022, SWIFT MT) and reporting) as well as good understanding of systems and channels;
  • You have a proven ability to work in a dynamic environment, make fast decisions, solve problems effectively and keep customer focus.

Working at SEB

You will work in an industry undergoing major changes. Working with us will give you the possibility to grow your talent through everyday learning, extensive training and other development opportunities. We see the value of a flexible working life, wellness benefits and a healthy lifestyle for our employees. Also, since the start of our company, we have taken an active role in our society’s social development and all our employees have the opportunity to contribute to various social projects.

Learn more about SEB Global Services here.

Welcome with your application

Feel free to send in your CV and application today, but no later than 2019-06-27, using the following link, by clicking the "Apply now" button on the top right of the page.

SEB Global Services

Feeling comfortable with English as a working language? SEB Global Services offers international experience for people of various professional levels, from students and fresh graduates to skilled experts. We’re constantly on the lookout for driven people coming from different professional backgrounds to join teams in various fields, such as finance, customer support, bank operations, HR, IT and more. Our special focus areas are innovative work environment, active internal culture, diverse career paths and work-life balance. Join our Lithuanian team of more than 950 and become a part of our highly professional and friendly community.

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