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UAB „BALTIC VIRTUAL ASSISTANTS“
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Technical customer support for E-bikes

800-1000 €/mėn. Į rankas
Vilnius - UAB „BALTIC VIRTUAL ASSISTANTS“

Darbo pobūdis

The Denmark-based startup is the most successful crowdfunded company in Europe. They are striving to change the world by challenging traffic, congestion, climate change, and health issues with sexy, practical, and affordable electric bikes.

Together with customer advisors, you will assist clients with technical electric bike issues, analyze warranty cases, and prepare part replacement sheets and order them.

We need passionate and experienced in bikes from the technical side, with an ability to provide top-level customer services. You will work in a nice office with amazing office perks and a family-like team.

Responsibilities
  • Assisting customers directly with technical issues;
  • Providing technical advice and solutions for your colleagues;
  • Setting up an online helpdesk section so customers can find answers to FAQs;
  • Analyzing and determining if replacement parts/bike is a warranty case or personal fault;
  • Creating spreadsheets for replacement parts and submitting orders to the factory.

Reikalavimai

  • Passion for bikes and electric bikes;
  • Proven experience in the technical side of bikes;
  • Great analytical and problem-solving skills;
  • Good interpersonal and communication skills;
  • Perfect English skills (verbal and written).

Mes jums siūlome

  • Competitive salary;
  • Business trips combining sightseeing and training;
  • Remote work opportunity. You can combine work from the office and home or even from a beach somewhere in the Bahamas;
  • Flexible working schedule;
  • Amazing Office Perks: unlimited snacks, coffee and tea, painkillers after hungover, monthly karaoke and games parties, PlayStation room, table football, and more stuff;
  • Office Building Perks: Rooftop terrace for morning coffee with a view. Secured bike lock room and shower rooms. Scooter rental post;
  • Constant teambuilding events and workations.

Atlyginimas

800-1000 €/mėn. į rankas
UAB „BALTIC VIRTUAL ASSISTANTS“

UAB „BALTIC VIRTUAL ASSISTANTS“

Baltic Assist is one of the fastest-growing international outsourcing companies in Baltics. We are outsourcing top-level employees to "hottest" startups and innovative large enterprises from Scandinavian countries, USA and UK.
Here in Baltic Assist we genuinely believe that Lithuanians are really high-level and results-driven employees. Therefore, we seek to open up opportunities to be employed in innovative and well-known international companies.
Informacija apie UAB „BALTIC VIRTUAL ASSISTANTS“
1518 €
Vid. atlyginimas bruto
(18% higher than LT average)
52
Darbuotojų skaičius
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki 1085 €
25% uždirba 1085-1388 €
25% uždirba 1388-1878 €
25% uždirba nuo 1878 €
Vadovas: Andžej Rynkevič

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