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FasterPay

Technical Support Engineer

1100-2500 eur/mon. Gross
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Net per month
Online interview
Vilnius - FasterPay

Job description

FasterPay is looking for technical candidates who want to level up their careers in the fintech and e-commerce industry. If you are a tech-savvy problem solver and have experience in platform or software integration, we are hiring a Technical Support Engineer to join our new technical team in Vilnius.

Responsibilities:
  • Review the technical integration of our merchants and make sure integration follows all of the necessary guidelines;
  • Develop software integration solutions, integration flows, web services, and API;
  • Add new capabilities to the API/SDK as needed to meet merchants’ requirements;
  • Provide friendly and excellent technical support to our new and existing merchants by assisting them with any technical and integration-related questions;
  • Come up with creative solutions to technical issues and integration requirements;
  • Review our partners’ products and come up with the optimal monetization solutions and lead the integration process;
  • Implement and create improvements requested by our partners to best optimize their projects;
  • Maintain, update, and create needed integration documentation and guidelines for the use of both merchants and internal teams alike;
  • Work closely with our business development and optimization teams to make sure our partners have the best possible experience integrating our payment solutions;
  • Coordinate and be accessible to our teams located in our different offices.

Requirements

  • Bachelor’s Degree in a technology-related field or equivalent related experience or studies;
  • At least 1 year of experience in the development of software integration solutions, integration flows, web services, and APIs;
  • Have a working knowledge and hands-on experience with APIs;
  • Experience in software development with at least one web technologies (HTML/CSS/JavaScript);
  • Fluent in English, additional language is a plus but not required;
  • Ease of traveling to participate in conferences, events, and company-wide training.

Who should apply?
  • Tech-savvy to the point of being able to discuss the most intricate technical details, and communicate these details eloquently and professionally to our merchants;
  • Solution-oriented who always finds innovative ways to solve problems and improve the efficacy of your process;
  • Customer-focused and is passionate about helping merchants;
  • Interested in the payments, tech, games, SaaS, and E-commerce space.
  • This role is open to candidates located outside Vilnius through remote work arrangements. The company can only process candidates living and are authorized to work within Lithuania.

We offer

  • Competitive compensation based on skills and relevant experience;
  • This role is eligible to receive a commission for each merchant integration handled;
  • Performance-based bonuses;
  • Opportunity for promising career development and the ability to grow your skills in a fast-paced scale-up environment;
  • Experience in working with a global team and merchants from around the world allowing you to broaden your experience to international markets;
  • General and customized trainings and the work exposure to help you develop your expertise and take your skills to the next level;
  • Opportunity to go on business trips to take part in company events, training, and conferences.

This role is the ideal opportunity for someone looking for new challenges that would allow them to make a noticeable, positive impact in the company while learning and adapting to our fast-paced scale-up environment.

As part of our new team in Vilnius, you will have a lot of opportunities to develop your career further with us. With future expansion plans, now is a great time to join us on our journey to change the way we pay.

Salary

1100-2500 eur/mon. gross
FasterPay

FasterPay

If you have a passion for technology and looking to take your career to the next level in the fintech space, join our team and be a part of the movement that empowers the global economy!

Around the world, people are becoming less dependent on cash. With current events encouraging this trend and many countries heading towards becoming completely cashless, the payment industry finds itself ripe for disruption.

FasterPay is a cross-border payment solution that allows users to store and manage funds digitally. Either you are looking to pay or get paid, FasterPay can do it for you. Through its different payment, top-up, and withdrawal options available in different markets around the world, you can now send and receive payments. Easy, safe, and fast.

Our teams are based in different cities around the world - London, Bogota, Berlin, Kyiv, Moscow, Lisbon, Cairo, Bangalore, Shenzhen, Seoul, and Hanoi, to support our vision of making FasterPay a global payment platform.

We are growing our team in Vilnius and are looking for teammates who can help us in business development, account management, product management, and engineering.