Technical support specialist (English and Russian)
Vilnius
- UAB "Ruptela"
Job description
- Consult our B2B customers over phone and email in technical topics including using, installing and configuring our GPS tracking devices, using our software or integrating our data to customer systems
- Solve technical incidents related to our products and solutions, manage major incident solutions with help and involvement of other departments (RnD, manufacturing, sales, etc.)
- Configure tracking devices and software platform to meet customer needs
- Gain wide knowledge of hi-tech Transport telematics solutions (GPS tracking devices, Fleet management software and other hi-tech products and solutions) created by Ruptela
- Grow your customer service and communication skills
- Increase your problem solving and troubleshooting skills
- Work under best practices (ITIL, LEAN)
- Work hard to become a technical expert of our products and solutions and build your career in one of the leading companies in the region
Requirements
- Higher education (technical background preferred)
- Technical understanding and interest to grow your knowledge in Transport Telematics solutions field
- Ability to explain technical information for both technical and non-technical people
- Ability to analyze the situation and find out of the box solutions when the answer "impossible" is not accepted
- Fluent English and Russian languages
- Ability to multitask and work in a fast-paced environment
- Ability to work in a team as well as find solutions independently
We offer
- Up to date working methods and best practices
- Real professional and personal growth opportunities
- Creative and international environment
- Friendly and professional colleagues
- Free snacks, company team buildings and other nice things to make you feel like home
Employment type: Full-time
UAB "Ruptela"
“Ruptela” - lietuviška telekomunikacijų įmonė, kurianti transporto stebėjimo ir kontrolės sprendimus. „Ruptela“ yra viena sparčiausiai augančių technologijų įmonių vidurio Europos regione.
Geriau pažinti įmonę padės šis filmukas –
Apsilankykite
Geriau pažinti įmonę padės šis filmukas –
Apsilankykite
Information about UAB "Ruptela"
2015 €
Avg. salary gross
(2X higher than LT average)
199
Number of employees
10-20 mln. €
Revenue 2016 y.
Distribution of employees by salary (before taxes):
25% earn up to 1184 €
25% earn 1184-1579 €
25% earn 1579-2589 €
25% earn more than 2589 €
Company manager: Andrius Rupšys