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UAB "Ruptela"
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Technical support specialist (English and Spanish)

Vilnius - UAB "Ruptela"

Job description

  • Consult our B2B customers over phone and email in technical topics including using, installing and configuring our GPS tracking devices, using our software or integrating our data to customer systems
  • Solve technical incidents related to our products and solutions, manage major incident solutions with help and involvement of other departments (RnD, manufacturing, sales, etc.)
  • Configure tracking devices and software platform to meet customer needs
  • Gain wide knowledge of hi-tech Transport telematics solutions (GPS tracking devices, Fleet management software and other hi-tech products and solutions) created by Ruptela
  • Grow your customer service and communication skills
  • Increase your problem solving and troubleshooting skills
  • Work under best practices (ITIL, LEAN)
  • Work hard to become a technical expert of our products and solutions and build your career in one of the leading companies in the region

Requirements

  • Higher education (technical background preferred)
  • Technical understanding and interest to grow your knowledge in Transport Telematics solutions field
  • Ability to explain technical information for both technical and non-technical people
  • Ability to analyze the situation and find out of the box solutions when the answer "impossible" is not accepted
  • Fluent English and Spanish languages
  • Ability to multitask and work in a fast-paced environment
  • Ability to work in a team as well as find solutions independently

We offer

  • Up to date working methods and best practices
  • Real professional and personal growth opportunities
  • Creative and international environment
  • Friendly and professional colleagues
  • Free snacks, company team buildings and other nice things to make you feel like home




Employment type: Full-time

UAB "Ruptela"

“Ruptela” - lietuviška telekomunikacijų įmonė, kurianti transporto stebėjimo ir kontrolės sprendimus. „Ruptela“ yra viena sparčiausiai augančių technologijų įmonių vidurio Europos regione.

Geriau pažinti įmonę padės šis filmukas –

Apsilankykite www.ruptela.lt
Information about UAB "Ruptela"
2015 €
Avg. salary gross
(2X higher than LT average)
200
Number of employees
10-20 mln. €
Revenue 2016 y.
Distribution of employees by salary (before taxes):
25% earn up to 1184 €
25% earn 1184-1579 €
25% earn 1579-2589 €
25% earn more than 2589 €
Company manager: Andrius Rupšys

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