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Technical Support Specialist (IT)

Kaunas - Heficed

Job description

Give us your knowledge and passion and we guarantee you challenging and interesting work in an international environment within a growing IT company.

You will be working directly with our global customer base to resolve technical issues including:
  • Windows OS and Linux OS configuration and maintenance;
  • Web, Mail and DNS service debugging and problem resolution;
  • Customer support concerning server maintenance;
  • cPanel, DirectAdmin or other similar software setup and administration;
  • Internet network and interface (DNS, IP Routing) configuration.


  • Customer support experience;
  • Virtualization technology (OpenVZ, KVM, Xen, Vmware, Virtuozzo) knowledge;
  • IP network technology knowledge;
  • Passionate about Linux and Internet technologies;
  • Scripting experience (Python, Bash, PHP etc. script writing);
  • Ability to work independently as well as in a team and learn new procedures quickly and efficiently;
  • Keen attention to detail.
  • Good verbal and written English;
  • Other languages, especially Portuguese, would be an advantage;
  • Flexible work schedule.

We offer

  • A competitive salary;
  • Challenging and interesting work in an international environment;
  • Flexible working hours;
  • International and local conferences and trainings, internal library;
  • Free tea and coffee all the time, free lunch on Friday with colleagues;
  • Winter/Summer events for employees and your significant other;
  • Comfortable office, good company‘s climate and amazing team.


We are those, the Different.

Founded in 2008, our company was carefully built to change the way companies and government organizations order, lease, deploy, and manage IP addresses. The platform automates a time-consuming manual process for organizations with a need to deploy a large volume and wide variety of IP addresses, speeding up the process and lowering the costs associated with provisioning IPs to physical and virtual infrastructure.

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