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UAB „Recaras“

SaaS sistemos konsultantas (IT supportas)

1150-1600 €/mon. Gross
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Net per month
Vilnius - UAB „Recaras“

Job description

reCar SaaS lets you see and manage your warehouse in real-time, upload products to different sales platforms, collect order information, use automated warehousing and more…

Currently we are looking for motivated customer support specialists as the first point of contact for customers seeking technical assistance over phone or email.

What You Will Do:

  • Your main responsibility will be to provide customer support and solve and/or escalate issues and incidents on a daily basis.

In addition you will:

  • Call or visit in person new and existing clients to provide all necessary support;
  • From time to time help our e-commerce team to give support for clients (dalys.lt).

Requirements

  • Experience in IT helpdesk or other customer support role;
  • Good understanding of computer systems, mobile devices and other tech products;
  • Excellent communication skills;
  • Ability to work in a fast-paced, customer-focused, dynamic environment;
  • Good problem-solving skills;
  • Good written and verbal communication skills in English;
  • Good written and verbal communication skills in Russian.

Nice to have:

  • Experience in automotive industry (spare parts, junk yards etc.) would be a big plus;
  • To use personal vehicle for work tasks (e.g. visiting clients).

Company offers

  • Great conditions for work - flexible hours, separate workspaces for teams, no unnecessary distractions;
  • Top-notch technologies and tools to work on our products;
  • Need to unwind? Play Fifa with teammates;
  • Always fully stocked kitchen to fuel your productivity;
  • Professional growth opportunities (training courses of your choice, books, conferences, etc.);
  • Awesome team. Seriously - the best!
  • Gross salary starting at 1150 - 1600 €

Salary

1150-1600 €/mon. gross
UAB „Recaras“

UAB „Recaras“

Jauna, perspektyvi ir stereotipus laužanti įmonė žiūrinti į auto/moto pasaulį pro IT inovacijų prizmę.