Accountant - Collections Specialist

Our company is looking for an experienced and motivated accounting specialist to join our dynamic invoice factoring and collections team. Your duties will include purchasing client invoices, credit checks, processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments.
The role requires someone with the ability to balance between maintaining trustful relationships and guaranteeing timely payments. You should possess outstanding communication and negotiation skills, as well as in-depth knowledge of laws and policies related to debt collection.

Responsibilities:

• Review and purchase invoices on a daily basis
  
• Supervise assigned accounts to identify unresolved debts.
  
• Follow-up with clients on overdue accounts.
  
• Oversee all monthly payments and refunds.
  
• Create monthly credit records.
  
• Respond to client account queries in a timely and professional manner.
  
• Locate and notify customers of delinquent accounts.
  
• Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
  
• Answer customer questions regarding problems with their accounts.
  
• Work closely with team members to create ways to bring in revenue and find success as a group.
  
• Solve problems quickly and create resolutions that bring in revenue on a regular basis.

• Excellent written and spoken English
  
• Outstanding communication and negotiation skills with ability to compose professional business communications via email, letter and proposals.
  
• Strong understanding of billing and collection processes.
  
• Good administrative skills.
  
• Excellent organizational skills and attention to detail.
  
• Proficient with database software and Microsoft Office Suite
  
• Ability to overcome obstacles and get results
  
• Strong communication and negotiation skills
  
• Previous customer service experience preferred
  

All our clients are in the USA and therefore, working hours would start in the afternoon Lithuanian time.

1400-1800 €/mon. gross