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UAB „PAROC“

Customer Care Specialist (Fixed-term employment contract for 6 month)

2200-2450 €/mon. Gross
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Net per month
Vilnius - UAB „PAROC“

Description:

As a Customer Care Specialist (CCS), you take the daily responsibility of order handling within the OTD process when it is inside of agreed SCM rules. You can be nominated to specific segment as main task, but can handle all CSS tasks in your team. You work in close collaboration with your CS team and other OTD process team in company. Together you work to give each customer the best service we can provide based on our customer priorities. You will be the customer's daily contact in the daily flow with order handling, complaints, returns, logistics issues and other things that take place within the OTD process. You are thus the most important contact for the customer in the daily flow and are responsible for raising issues in order to ensure a disturbance-free daily flow and to provide conditions for us to have a satisfied customer.

Job responsibilities:

  • You will work at Paroc customer service team, communicating daily with customers providing information about executing of orders, delivery products and other OTD processes.
  • You will enter customer orders into the ERP system, coordinating OTD processes within the company.

Requirements:

  • Higher or a university education.
  • 1 year experience in customer service.
  • Good knowledge of Latvian and English languages.
  • Knowledge or experience in SAP is preferred.
  • Strong communication skills.
  • Customer oriented.
  • Strong team player.

Salary

2200-2450 €/mon. gross
UAB „PAROC“

UAB „PAROC“

About Owens Corning
Owens Corning is a global building and construction materials leader committed to building a sustainable future through material innovation. Our three integrated businesses – Roofing, Insulation, and Composites – provide durable, sustainable, energy-efficient solutions that leverage our unique material science, manufacturing, and market knowledge to help our customers win and grow. We are global in scope, human in scale with approximately 18,000 employees in 30 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2023 sales of $9.7 billion. For more information, visit .
information about UAB „PAROC“
3633 €
Avg. salary gross
(2X higher than LT average)
250
Number of employees
50-100 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 2553 €
25% earn 2553-3016 €
25% earn 3016-3845 €
25% earn more than 3845 €