Junior Pricing Analyst
Vilnius
10 days ago
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Head of Customer Success
From 3000
€/mon.
Net
Vilnius
- Brighty Digital, UAB
Job description
This is a full-time hybrid role located in Vilnius with flexibility for some remote work. The Head of Customer Success will be responsible for ensuring customer satisfaction and retention, managing customer accounts, and using analytical skills to improve processes and customer experiences.
Requirements
- Experience in Customer Support, Satisfaction and Retention
- Experience with Intercom and SumSub systems
- Analytical Skills for identifying areas of improvement and implementing plans for optimizing processes
- Communication skills for building relationships with customers, cross-functional teams, and executives
- Experience in the banking or financial services industry a plus
- A strong passion for cryptocurrencies and familiarity with emerging trends in the crypto-economy
- Experience and willingness to work in a bustling startup, start to do things hands-on, grow process maturity and team.
Company offers
Work life balance
Flexible work hours Remote work possibilitySalary
From 3000 €/mon. net
Brighty Digital, UAB
Brighty is a neodigital bank with the mission to give people complete control over their finances and enable them to unlock the full potential of the emerging crypto-economy.
information about Brighty Digital, UAB
0 -5 tūkst. €
Revenue 2022 y.