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UAB „FESTO“

Junior Technical Support Specialist (German-speaking)

1500 €/mon. Gross
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Net per month
Kaunas - UAB „FESTO“

Ready to challenge yourself?

Your responsibilities will include:

  • Respond to customer inquiries promptly and professionally, both verbally and in writing, in German and English.
  • Clarify customer needs and provide appropriate solutions or escalate issues to the technical team.
  • Handle technical inquiries and distribute them to the relevant departments or individuals.
  • Arrange callbacks to customers to provide further assistance or gather additional information.
  • Maintain accurate records of customer interactions, inquiries, and resolutions in our customer support system.
  • Continuously update knowledge of Festo products and services to effectively address customer inquiries.
  • Collaborate with the technical team to ensure prompt and accurate resolution of customer issues.
  • Provide feedback and suggestions for process improvements to enhance customer satisfaction.

Come prepared

We expect you have:

  • Fluent in German speaking, reading, and writing.
  • Strong problem-solving and troubleshooting abilities.
  • Customer-oriented mindset with a passion for delivering exceptional service.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong organizational skills and attention to detail.

Nice to have:

  • English language skills

We will make sure you get

  • Attractive salary package: base salary at 1500 EUR/month (gross, based on the qualifications and experience), along with an attractive bonus system comprising yearly bonuses and a 13th salary
  • Hybrid working model: flexible hybrid working model
  • Wide range of employee benefits, including perks such as free parking, engaging events, and a modern office environment at V. Krėvės pr. 129, Kaunas
  • Real growth opportunities through comprehensive training (both internal and external), involvement in international projects, collaboration with field professionals, and enhancement of competencies through active participation in various internal initiatives
  • Strong culture emphasizing a people-centric approach, fostering collaboration, and featuring supportive colleagues within a robust internal community
  • International atmosphere fostering a diverse range of cultures, providing the opportunity to develop proficiency in foreign languages and facilitating business trips

Our privacy policy for applicants’ personal data can be accessed in our Festo Lithuania website in the section Career at Festo.

You can expect the following with us:

Work life balance

Remote work possibility

Office

Table football Ping pong Shower

Transport

Free parking

Salary

1500 €/mon. gross
+ yearly bonuses
UAB „FESTO“

UAB „FESTO“

Festo – vokiško kapitalo bendrovė, globali automatizavimo technologijų lyderė, įkurta 1925 m. Tai šeimos verslas, už kurio vairo stovi jau trečios kartos lyderiai. Šiandien Festo vienija daugiau nei 20 tūkstančių darbuotojų visame pasaulyje, daugiau kaip 60-yje valstybių.

Festo Lietuvoje veikia kaip verslo paslaugų ir kompetencijų centras. 1992 m. įkurtame Kauno padalinyje šiuo metu dirba daugiau kaip 600 darbuotojų. Pastaruosius penkerius metus auga ne tik specialistų, bet ir teikiamų paslaugų skaičius.

  • Pardavimų skyrius atstovauja Festo produkciją Lietuvos rinkoje.
  • IT, inžinerinių, finansų, pardavimų ir verslo asistavimo paslaugų centrai savo kompetencijomis prisideda prie Festo grupės įmonių veiklos įvairiose šalyse.

Toks platus spektras reiškia, kad galėsi tobulėti ir augti - tiek horizontaliai, tiek vertikaliai.
Puoselėdami tradicijas, rūpinamės tiek klientais, tiek savo darbuotojais bei jų kompetencijomis. Kiekvieno svarbą organizacijoje užtikriname vadovaudamiesi bendromis vertybėmis, kurios mus lydi kasdieniuose darbuose, tiksluose ir tarpusavio santykiuose.

Mes esame Festo, ir mes sakome, kad prisijungdamas prie mūsų komandos, tu ne tik atrasi savo potencialą, bet ir galėsi jį visiškai išnaudoti. Mes palaikysime tave kiekviename žingsnyje, suteikdami galimybes ir įrankius, jei tik turėsi noro ir dėsi pastangas. Say you can? Then take it forward!
information about UAB „FESTO“
610
Number of employees
20-30 mln. €
Revenue 2022 y.