Planas Chuliganas - one of the largest and fastest growing customer service centers in the Baltic States (woohooo), invites a Customer Service Department manager to join its team, who would lead a team of 100+ Hooligans :P
💜 We hope you:
Communicate and negotiate well, because you will really need it here
Learn to analyze and make decisions independently
You are good at working with a computer (Microsoft programs, blah blah blah)
You are proactive, able to make quick decisions and strongly focus on the result
Has experience in planning tasks for himself and the team
You are able to find a compromise and maintain good relations with employees, managers and partners
I have a burning desire to learn, improve and expand my knowledge
Has work experience working with various clients or client development projects (strong advantage)
😜 What will your working day look like?
You will maintain a relationship with a very important client
You will negotiate and review the terms of the contract
I plan financial volumes and budgets
You will monitor the results and change actions accordingly
I plan and analyze resources
You will manage the team and ensure its smooth work
You will improve and create processes
😈 What do we offer?
Flexible work schedule (after all, results are important, not hours spent sitting)
Non-formal office life (freedom of dress, chill colleagues)
Responsible and interesting work - you will never be bored with Hooligans
Freedom of decisions and ideas within the limits of our responsibilities - we always welcome hooligan thoughts
Office with terraces, game room and pet friendly
Company parties
Free parking at the Naujamiestis office
Development opportunities (training, seminars, conferences)
Salary
3600-4600 €/mon. gross
Salaries are coordinated with each candidate individually.
UAB „Planas chuliganas“
Plan Hooligan - Contact Center.
We are engaged in:
Telephone sales;
Customer service that promotes loyalty;
Organization of sales visits;
Debt management;
We are energetic, hardworking, growing rapidly and working with market leaders.