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UAB „Kavos draugas“

CUSTOMER SERVICE SPECIALIST IN GERMAN LANGUAGE

From 1700 €/mon. Gross
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Net per month
Work from home, Kaunas - UAB „Kavos draugas“

WHO ARE WE?

We are young, ambitious and enthusiastic. We are growing fast as a startup, but we have a solid international business model that we have been developing for over 13 years. We value every employee and provide them with various opportunities for growth and development. Simplicity, Friendliness, Professionalism and Passion for coffee are the values that are most important to us. We are real coffee lovers - for us, coffee is a moment of enjoyment, a culture of consumption, endless taste experiences and new discoveries!
Join the coffee lovers club and YOU!

In Germany, we have already had an online store for six years, where we sell coffee and coffee machines. To ensure professional customer service, we are looking for a colleague to help solve customer problems, grow sales and strengthen us as a team in a competitive market. In other words, we are looking for a friend who wants to develop and grow together with us!

RESPONSIBILITIES:

  • Excellent knowledge of the assortment;
  • Active communication with customers by phone, e-mail. by mail and live chat;
  • Prompt solution of problems (technical, parcel delivery issues);
  • Finding out the client's needs and preparing the best offer;
  • Achieving sales targets.

WE HOPE YOU:

  • Likes coffee and communication with customers;
  • You speak and write German fluently;
  • Has good negotiation, communication and sales skills;
  • You are diligent, attentive and a quick learner;
  • You set ambitious goals and persistently pursue them;
  • Able to perform several tasks at the same time;
  • You manage stress well;
  • You are interested in technical things and the world of coffee.

WHAT WE OFFER:

Work life balance

Flexible work hours Remote work possibility

Office

Table football Game consoles Bicycle storage

Transport

Free parking

Other

Discounts for company products/services
  • The opportunity to learn from the best - constant support from the team and manager, internal and external training;
  • An environment that encourages creating, expressing ideas, contributing to positive changes and company growth. The contribution of each of us is very important!
  • Internal culture that we constantly create and improve, we listen to ideas and implement them. Internal events, teambuildings, active entertainment, various initiatives. Holidays, big or small, it doesn't matter at all, we find opportunities to be happy every day;
  • The opportunity to improve by setting ambitious goals and overcoming daily challenges. You know that feeling when you are proud of yourself? You are not alone in seeing such moments on your way;
  • COFFEE! How about without her. It goes without saying that they are many and varied with us, and the opportunity to become a coffee gourmet is within reach, especially after applying the most friendly prices to our product range;
  • Not only flexible working hours, but also the attitude towards the employee. The possibility to work remotely, as well as from our new office in Kaunas, with a wonderful view of Santaka and the old town of Kaunas.


Do you want to contribute to the development of coffee culture in Europe? Join our team, where we strive for one thing - that all the best moments of life are flavored with fresh and quality coffee. Send your resume and we'll invite you for a cup of coffee!

Salary

From 1700 €/mon. gross
Salary is indicative and may be recalculated depending on the candidate's competence and experience.
UAB „Kavos draugas“

UAB „Kavos draugas“

"Kavos Draugas" is an international coffee and coffee machine retail chain operating in Europe under a local name specially created for each market. We focus on exceptional shopping experience and high quality products.

More details about the company:
And here you can see what Kava's friends are like:
information about UAB „Kavos draugas“
2047 €
Avg. salary gross
(34% didesnis už LT vidurkį)
183
Number of employees
30-50 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 1523 €
25% earn 1523-1867 €
25% earn 1867-2246 €
25% earn more than 2246 €