No.1 LITHUANIA'S MOST VISITED JOB SITE
DARBO RINKOS LYDERIS 2023
Tarp TOP 30 Lietuvoje

Customer Service Specialist

1010-1400 €/mon. Gross
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Net per month
Kaunas - UAB „Omniva LT“

Nature of work

Apply if you would be happy to be responsible for:

  • Excellent customer experience by choosing OMNIVA LT: customer consultation by phone, e-mail by e-mail and on social networks for all questions that arise for them, solving various problematic situations, providing professional and real benefit to the client by answering the questions of concern.
  • Providing customer support here and now.
  • Distribution of customer letters and requests to colleague departments according to their content and form.
  • Tracking the technical condition of the ATM network and helping customers in real time.
  • Helping colleagues in developing and improving customer service services, implementing various projects.

Working on a flexible schedule, if the employee (s) wishes, there is an opportunity to work part-time. The customer service center is open Mon-Fri, 8:00 a.m. - 7:00 p.m. and Saturday, 9:00 a.m. - 3:00 p.m.

We will be happy if you:

  • Has previous customer service experience.
  • You like and are very good at communicating properly in Lithuanian, you are able to express your thoughts fluently and correctly both orally and in writing.
  • You are attentive and attentive to details, able to analyze and systematize information.
  • You value teamwork, you understand the importance of team spirit.
  • Learn to be independent, able to plan, organize and control your activities.
  • You are emotionally strong and difficult to get off track, you accept a difficult situation as a challenge rather than an unsolvable problem and you react quickly and purposefully.
  • Able to work a flexible work schedule.
  • It's great if you can communicate in Russian and/or English. We would consider the ability to write and speak Russian a great advantage.

We offer:

  • All kinds of help and training after starting work.
  • Annual package of private health insurance, accident insurance.
  • The possibility to send parcels for free through Omniva LT.
  • Supplements to the salary for recommended colleagues who have successfully joined the team.
  • Opportunity to grow within the company.
  • Flexible working hours and the possibility to work in a hybrid way - we combine work from the office with remote work.

In order to ensure our promises to our customers, we are strengthening our forces and inviting new team members to join! We offer the opportunity to become part of a team that delivers joy!

Contact us if you are interested in this opportunity!

Salary

1010-1400 €/mon. gross
DARBO RINKOS LYDERIS 2023
Tarp TOP 30 Lietuvoje

UAB „Omniva LT“

OMNIVA brings joy to Lithuania every day since 2014. As we manage the largest network of 500 postal machines in the country, in the opinion of Lithuanian residents, we are the first choice for sending or receiving parcels using postal machines. Our team contributes to the rapid e- the growth of commerce by creating and developing innovative solutions aimed at improving the business experience when trading online, as well as the joy of consumers when shopping online.
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information about UAB „Omniva LT“
2142 €
Avg. salary gross
(41% didesnis už LT vidurkį)
484
Number of employees
20-30 mln. €
Revenue 2023 y.
Distribution of employees by salary (before taxes):
25% earn up to 1450 €
25% earn 1450-1822 €
25% earn 1822-2283 €
25% earn more than 2283 €

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