Provide high-quality and prompt service to the company's customers by phone, e-mail and other remote service means
Advise and inform clients about the services and processes provided
Identify the client's needs, make proposals
Ensure the execution of requests and other processes related to the department's activities
Initiate and coordinate the resolution of customer and internal problems
Participate in projects, provide and initiate suggestions for operational efficiency
Prepare answers to inquiries, information letters, ensure their quality
Your competences and experience
Orientation towards values, customer and high quality of service
Knowledge of the basic principles of working with clients
Experience of working according to customer service standards
Organization, initiative
Fluent in Lithuanian, good English and/or Russian language skills
Teamwork
Ethical, innovative, proactive
Critical thinking
AB "LTG Cargo" offers its employees
Become part of the team of one of the largest Lithuanian companies
Dynamic work during the period of changes in the company, when there are opportunities to contribute to the improvement of the company's performance
Everyday life full of professional challenges, participation in the implementation of various projects, opportunities for self-expression
Team atmosphere, personal and professional development, training and professional development
Voluntary health insurance
The possibility of working in a hybrid way
Accident insurance
Well, and, of course, free train trips throughout Lithuania
Work schedule: flexible, shift (24 hours a day, 7 days a week).
Salary
1575-2365 €/mon. gross
„Lietuvos geležinkelių“ grupė
Lietuvos Geležinkeliai is creating a sustainable future for Lithuania, enabling people and goods to move cleaner, more efficiently and more advanced. Together with its subsidiaries, Lietuvos Geležinkeliai forms the largest railway group in the Baltic States and one of the most important employers in Lithuania. Lietuvos Geležinkeliai is not just a transport company.
Its importance for Lithuania is strategic, and its influence on the life of Lithuania is particularly important. This obliges us to act responsibly and far-sightedly, to take the initiative and seek benefits for Lithuania. LTG group consists of main subsidiaries: LTG Infra, LTG Cargo, LTG Link, GTC.
LTG is an equal opportunities group of companies, open to all candidates and not discriminating against their gender, race, religion, orientation, age, disability or other characteristics not directly related to the performance of work. We value the abilities, values and strong motivation of new team members to be part of the team.