Customer service manager Account123 🚀

Join Sąskaita123/Invoice123, a fintech SaaS team offering an invoice automation tool for modern businesses. We are looking for a skilled and empathetic Customer Service Manager to help us deliver the best service to our customers. 💼

We offer:
🏢 Dynamic and flexible work environment;
📚 Info guides and resources for communicating with users;
🎉 Pleasant and friendly team;
💰 Competitive salary.

Are you ready to enter the Fintech industry? 🌟 Send your CV to the address "Customer Service Manager" in the subject line. 📧

Responsibilities:
📞 Provide excellent customer service by phone, email by mail and live on Intercom.
🗣️ Listen to customer needs and recommend solutions.
🤝 Collaborate with the team to improve products and services.
📊 Manage customer data and collect feedback.

Required features:
🗣️ Excellent communication skills;
🛠️ Experience in customer service (advantage);
📚 Fluent in written and spoken Lithuanian;
🌐 Knowledge of English (advantage);
💡 Ability to quickly master new technologies;
🔍 Attention to detail, organization;
💖 Patience, empathy and user-centric approach.

From 2199 €/mon. gross