CUSTOMER RETENTION AND QUALITY MANAGER

Cgates - the fastest home internet and new generation TV provider in Lithuania.
"Customer at the center - always improving" is our work philosophy, which has been nurtured for more than 30 years and unites more than 200 like-minded people who feel the responsibility to take care of customers and bring innovation to each of their homes.
Let's talk about an interesting position in a friendly, constantly improving and flexible organization!

• has experience with customer service and telephone sales;
  
• you speak Lithuanian correctly and can communicate in Russian;
  
• you are diligent, responsible, value a high and high-quality level of service;
  
• learn how to use the Microsoft 365 package (Excel, Word).
  

Experience in a similar job would be a great advantage and would set you apart from other candidates!

• Cgates You are constantly improving
  

Here you will grow by testing your strength in different departments, improving your qualifications during training, and rising in positions. Here, goals are set that allow you to improve, and if you make a mistake, you are encouraged to learn and move on.

• Cgates You will feel mutual concern
  

Here, we foster an approach to colleagues based on multifaceted concern and try to create favorable conditions for both efficient work performance and good psychological well-being.

• At Cgates you will have opportunities to earn and be rewarded for your results
  

Here, a place where you can earn without limiting yourself. We encourage our teams with bonuses and thank the most deserving.

• Cgates You will be greeted by a united team
  

Friendship, teamwork and close relationships are the guarantor of our good psychological climate. During work we are colleagues, after work we are friends.

• Cgates flexibility is in our DNA
  

Hybrid work or combining personal needs with work is natural for us. Here we help each other and strive to create conditions for comfortably integrating work into personal life.

• There is no hierarchy in Cgates
  

Informal communication, friendly managers and an equal approach to everyone are part of our culture. Here we work together and foster a warm environment.

1200-2050 €/mon. gross
Basic salary in the employment contract - 1200 EUR/month. (gross) and applicable monthly supplements for personal results (up to EUR 850).