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POS Software Consultant

1450-1650 €/mon. Gross
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Net per month
„Unicorns Lithuania“ association member
Vilnius - Shift4 Payments Lithuania UAB

Job description

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

A POS Software Consultant I Programmer is expected to work with our clients by promoting the highest level of service and professionalism. They are required to configure menus and train on the usage of Shift4 products and services. Shift4 Employees are expected to project a positive company image and experience through all customer interactions. Team members are required to communicate through multiple channels such as email, phone calls, ticket systems, and chat systems. Our team members are expected to acquire an in-depth understanding of the entire merchant processing industry as well as their role within the organization.

Work schedule: Monday-Friday 4 pm - 1 am.
You will have three weeks of training to familiarize yourself with systems and processes.

Responsibilities

  • Perform menu programming and configuration of Shift4 point of sale applications.
  • Required to be able to interpret a customer’s menu data to provide an effective POS layout.
  • Hold customer menu presentations where you will showcase the customer menu programming.
  • Perform merchant training on using and configuring the system.
  • Answer inbound calls from merchants who need assistance with programming on a new system.
  • Monitor chat system for merchant questions.
  • Complete tickets and tasks related to POS programming tasks.
  • Acquire a strong knowledge of POS software.

Requirements and skills

  • Knowledge of customer service core principles and practices (minimum of 1 year experience in a customer facing role, preferably in the hospitality industry).
  • Excellent written and spoken English (Spanish is a big plus).
  • Excellent listening, oral, and written communication skills.
  • Friendly and enthusiastic personality.
  • Strong attention to detail.
  • Excellent time management and organizational skills.
  • Resourceful and motivated to learn.
  • Reasoning and problem solving skills.
  • High school diploma or equivalent is required.
  • Proficiency with Microsoft and Google office applications.
  • Experience working with POS equipment, registers, and touch screen devices is beneficial.

We offer

  • A growing innovative company with a friendly atmosphere;
  • Social Responsibility Initiatives;
  • Creative, people-oriented, encouraging working environment;
  • Personal budget for a year to raise professional competence;
  • We also have our library, and anyone can order new books;
  • Internal career development program “Bridge”;
  • Cutting-edge technologies and tools;
  • Office in the city center with parking for cars, bicycles, and scooters;
  • The flexibility enables work-life balance;
  • Private health insurance;
  • Additional vacation days for each year spent with us;
  • Solid salary and annual bonuses for the achieved results;
  • Employee referral program.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Company offers

Health

Health insurance

Office

Table football Game consoles Bicycle storage Shower Library

Transport

Taxi compensation after shift

Salary

1450-1650 €/mon. gross
Additional payment for night hours shift (till 20%).

Shift4 Payments Lithuania UAB

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.
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information about Shift4 Payments Lithuania UAB
3792 €
Avg. salary gross
(2 kartus didesnis už LT vidurkį)
586
Number of employees
10-20 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 2366 €
25% earn 2366-3091 €
25% earn 3091-4749 €
25% earn more than 4749 €

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