After joining Ekonovus, your main responsibilities will be:
Keeping in constant contact with the client regarding contract execution issues;
Representation of the client's interests within the organization, ensuring the formation of appropriate client service needs;
Customer service quality management;
Customer service analysis, initiation of service quality improvement measures;
Management of customer complaints and claims, including cooperation with KAC on prompt resolution of complaints, analysis of reasons for complaints and application of preventive measures;
Preparation and submission of periodic activity reports;
Administration of containers intended for the execution of the client's contract (in matters of organization of construction, replacement, removal and labeling works);
Other technical issues of contract implementation.
We hope you:
You have experience in working with the provision of large-scale services;
You have project management experience;
You have obtained a higher education;
You react quickly and adapt to innovations;
You have excellent communication skills, effectively manage stressful and conflict situations;
You are characterized by leadership, independence, you are flexible when making decisions;
You have a driving license (category B) and your own car.
You speak and write Lithuanian fluently (other languages are an advantage).
The company offers
Opportunities for personal and professional development;
Work in a rapidly growing company;
The opportunity to participate in all company events, external and internal trainings;
The opportunity to contribute to the development of the organization, the pursuit of common goals and the creation of new initiatives;
All tools needed for work (computer, telephone);
Friendly, always ready to help, professional team;
Gifts for holidays;
Other privileges and additional fees provided by the company.
Salary
2000-2500 €/mon. net
UAB „Ekonovus“
"Ekonovus" is one of the largest and fastest growing waste and environmental management companies, aiming to become the first circular waste management company in Lithuania.