Swedish-speaking Customer Support specialist (Travel industry)
Up to 2200
€/mon.
Gross
Net per month
Work from home
- Webhelp, SIA
If you love the feeling of a perfectly planned out trip, this job might be just for you. We're looking for a Swedish-speaker to be a customer service specialist for a travel company and help our customers go on the trip of a lifetime.
As part of our team, you will receive:
💸 Monthly salary of 2200 EUR/gross
⚡ The chance to earn monthly performance bonuses up to 100 EUR
🏡 A fully remote position
📈 Real growth opportunities in a big international company
💸 Monthly salary of 2200 EUR/gross
⚡ The chance to earn monthly performance bonuses up to 100 EUR
🏡 A fully remote position
📈 Real growth opportunities in a big international company
As a Customer Support Specialist, you will be responsible for:
- Bringing great customer service to the customers via phone and e-mail
- Providing accurate information about new bookings, rebookings and cancellation options for air and rail travel, hotel bookings and more
- Finding solutions for each individual customer to ensure their journey runs smoothly
- Correctly documenting all processes in our clients' systems
How we work is simple...
Concentrix + Webhelp is a business outsourcing company, meaning, we offer our services to other companies to help them handle customer service, finances and other business processes. As our colleague, you will be employed by Concentrix + Webhelp but supporting the clients of a well-known travel company.
Our recruitment process consists of a short phone interview, an online test of the Swedish language, finally an interview and a background check. If we turn out to be a match, we'll be happy to extend you an offer to join us!
Our recruitment process consists of a short phone interview, an online test of the Swedish language, finally an interview and a background check. If we turn out to be a match, we'll be happy to extend you an offer to join us!
Our requirements:
To do great in this role, you must have at least a C1 level in Swedish and a good command of English. Other than that, we'd love for you to be passionate about great customer service and can be a flexible and dynamic addition to our team.
Salary
Up to 2200 €/mon. gross
Webhelp, SIA
Concentrix + Webhelp is a multinational Business Process Outsourcing company that is making business more human for the worlds most exciting brands.
By choosing Concentrix + Webhelp, you will be part of a community of over 440'000 game-changers, speaking more than 95% of all languages in 70+ countries.
Join us at Webhelp you will have the opportunity to be part of a multicultural team, a fast-paced environment and a diverse pool of engaging projects for some of the most progressive brands worldwide.
More information can be found at www.webhelp.com
Non-discrimination: Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with us
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By choosing Concentrix + Webhelp, you will be part of a community of over 440'000 game-changers, speaking more than 95% of all languages in 70+ countries.
Join us at Webhelp you will have the opportunity to be part of a multicultural team, a fast-paced environment and a diverse pool of engaging projects for some of the most progressive brands worldwide.
More information can be found at www.webhelp.com
Non-discrimination: Webhelp sees diversity as a resource and encourages all regardless of gender, age, religion, ethnic origin to seek employment with us