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UAB „Itella Logistics“

Customer Service Specialist

969-1075 €/mon. Gross
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Net per month
Kaunas - UAB „Itella Logistics“

YOUR RESPONSIBILITIES IN THIS JOB WILL BE:

  • Customer service by phone, e-mail by mail and social networks.
  • Distribution of customer letters and requests to colleague departments according to their content and form, tracking of responses, presentation of the final result to the customer.
  • Help for customers using ATMs, in real time.
  • Data aggregation, tracking, daily reports.
  • Helping colleagues in developing and improving customer service services, implementing various projects.

WE HOPE YOU:

  • You are communicative, have good computer literacy skills (MS Office, Word, Excel, Outlook, etc.).
  • You are able to express your ideas fluently and correctly in Lithuanian and English, orally and in writing. Knowing Russian is a big advantage.
  • You are attentive to details, able to analyze and systematize information.
  • You have empathy for the client, you can work both in a team and independently, you know how to plan, organize and monitor your activities.
  • You are not afraid to face a large flow of information and unforeseen situations.

WE OFFER YOU:

  • Gain useful work experience in an international company that has been operating for more than 20 years
  • The possibility to work in a hybrid work model.
  • Performance-based salary supplements.
  • Work in a dynamic environment and a friendly team with motivating and helpful managers.
  • Accident insurance 24/7.
  • An additional day off for a birthday.
  • Good mood and the feeling that you are part of a strong team!

The company offers

Work life balance

Remote work possibility

Transport

Free parking

Salary

969-1075 €/mon. gross
UAB „Itella Logistics“

UAB „Itella Logistics“

Itella logistics is an international company providing logistics services, belonging to the Posti Group of the Finnish capital, which has a history of its corporation dating back to 1638. Itella logistics supports and develops its customers' business operations by delivering urgent shipments and offering warehousing and comprehensive logistics solutions. Itella logistics is a reliable partner to whom customers can confidently entrust the management and development of part or all of their logistics processes.
information about UAB „Itella Logistics“
2757 €
Avg. salary gross
(81% didesnis už LT vidurkį)
183
Number of employees
20-30 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 1817 €
25% earn 1817-2090 €
25% earn 2090-2855 €
25% earn more than 2855 €