Administrator at Beauty Clinic

We are looking for a clinic administrator who loves working with people, is interested in the field of beauty and aesthetics, and appreciates a high culture of customer service.

In this position, you will be the first person our client meets. We value professionalism, organization, attention to detail, and the ability to create a pleasant customer experience.

Customer trust and professional service;

Providing information about the clinic's services by phone, e-mail, live, on social networks;

Registering customers for visits according to specialists' work schedules;

Administration of reservations, confirmation, transfer and cancellation of visits;

Prompt notification of customers about changes in visits;

Administration of customer databases and information in the systems used;

Acceptance of payments, invoicing and administration of documents related to customer service;

Administration of customer forms, consents and other necessary documentation;

Sending reminders to customers, informing about services, offers and news;

Maintaining contact with existing customers and contributing to customer loyalty and sales goals;

Monitoring the balance of products and cosmetic products necessary for procedures, forming orders and administering the receipt of goods;

Ordering tools and supplies needed for daily clinic activities;

Maintaining order and an aesthetic environment in customer service and administrative areas;

Recording customer feedback, requests and complaints and transferring information to responsible persons;

Filling in internal documentation and entering information into the systems used;

Assisting the manager and team in performing administrative and organizational tasks.

You have experience in customer service, administration or a similar field;

You are excellent at communicating and are able to serve customers professionally;

You are responsible, meticulous, attentive to details and honest;

You are able to quickly navigate situations and organize your work effectively;

You have good computer skills and are able to quickly understand new systems;

You are able to work both independently and in a team;

You are proactive, positive and want to improve;

You speak English and (or) Russian.

We will consider work experience in a medical institution, in the field of beauty / aesthetic medicine or in customer service an advantage.

Continuous, interesting and responsible work;

Aesthetic, cozy and professional work environment and a calm, well-organized work rhythm.

Initial introductory training and opportunities for continuous development.

June-August

I-F 9 - 19
VI 9 - 15

September-May

I-F 9 - 20
VI 9:30 - 17

From 1100 €/mon. net
We will discuss the specific amount of compensation during the interview, taking into account your experience and qualifications.

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