Agent (customer service)
1600 €/mon.
gross
CVbankas.lt calculator data.
Full-time
Klaipėda
- UAB „Stena Line“
Nature and conditions of work
Customer service and consulting by phone, in customer service systems, on social platforms and live.
Establishing relationships with new customers (private and business) and maintaining and developing existing relationships.
Issuing invoices and maintaining data in the accounting program.
Working with ticket reservation and customer service systems.
Daily support to the team and ensuring smooth office work.
Fixed-term contract for a trial period of 3 months, with possible extension as needed (by mutual agreement of the parties).
Establishing relationships with new customers (private and business) and maintaining and developing existing relationships.
Issuing invoices and maintaining data in the accounting program.
Working with ticket reservation and customer service systems.
Daily support to the team and ensuring smooth office work.
Fixed-term contract for a trial period of 3 months, with possible extension as needed (by mutual agreement of the parties).
Skills and experience
Higher or higher education.
Good knowledge of English.
Knowledge of accounting basics (advantage).
Responsible, meticulous and flexible approach to work.
Ability to work independently and in a team.
Ability to solve customer problems and manage situations.
Customer orientation and service quality.
Quick reaction and ability to work with a volume of requests.
Experience working with CRM / customer management systems (advantage).
Clear and professional written and oral communication.
Good knowledge of English.
Knowledge of accounting basics (advantage).
Responsible, meticulous and flexible approach to work.
Ability to work independently and in a team.
Ability to solve customer problems and manage situations.
Customer orientation and service quality.
Quick reaction and ability to work with a volume of requests.
Experience working with CRM / customer management systems (advantage).
Clear and professional written and oral communication.
Salary
1600
€/mon.
gross
UAB „Stena Line“
Stena Line is one of the largest ferry operators in the world, operating over 26,000 voyages per year.
We are a ferry company with a vision to connect Europe together for a sustainable future. All our activities are based on these core values: caring for our customers, resources and each other.
We invite you to join our team in Klaipėda!
We are a ferry company with a vision to connect Europe together for a sustainable future. All our activities are based on these core values: caring for our customers, resources and each other.
We invite you to join our team in Klaipėda!
information about UAB „Stena Line“
5
Number of employees
500 tūkst.-1 mln. €
Revenue 2025 y.