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Arrivals Passenger Service Agent at Vilnius Airport (Lithuanian and English)

1640-2230 €/mon. gross
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Full-time
Vilnius - UAB „LITCARGUS“
Working at the airport is much more than just flights and luggage. It's about everyday stories, people from all over the world, and situations where your help really matters.

If you enjoy movement, communication, and unconventional situations, we invite you to join the Arrivals team and contribute to creating a seamless travel experience.

What you will do in this job:

  • You will help passengers resolve situations when their luggage is delayed or lost - you will organize a search and process the necessary documents;
  • You will inform passengers about the found luggage and take care of its delivery process;
  • You will take care of passengers with special needs to make their journey comfortable and safe;
  • You will work on the apron and drive special equipment - your work will be not only in the office, but also in the center of action, next to the planes;
  • You will provide information about flights and help passengers in various situations.

Work schedule and remuneration:
Work in shifts (day/night shifts);
Hourly wage is paid, depending on the qualifications.

We hope you:

  • You have customer service experience (an advantage, but not necessary);
  • You have a category B driver's license;
  • You speak Lithuanian and English well (B2 level);
  • You are communicative, know how to work in a team and do not get lost in stressful situations;
  • You are attentive to details, able to plan time and quickly orient yourself;
  • You meet the requirements of impeccable reputation according to the Aviation Law of the Republic of Lithuania.

We offer:

  • Flexible and shift work schedule, which will help you combine several activities at the same time;
  • Free car parking;
  • Taxi services for arrival/departure to/from work during night hours (10 pm-6 am);
  • 24/7 accident insurance, worldwide;
  • Training, professional development and career opportunities within the company;
  • A consistent and clear induction process that will allow you to get acquainted with new responsibilities without stress;
  • Mentoring and support from an experienced colleague - during the first months of work, you will have a designated colleague who will help you integrate into the work and answer all your questions;
  • A supportive team of colleagues and managers;
  • Free remote psychological consultations;
  • Company holidays for employees and their children, team-building events, sports and social initiatives.

Salary

1640-2230 €/mon. gross
The salary depends on the available qualification category.

Work place

Litcargus, Rodūnios kelias, Vilnius Calculate your travel time to work

UAB „LITCARGUS“

www.litcargus.lt
Litcargus UAB has been the leader in aircraft ground handling in Lithuania for 33 years, providing the highest level of services to dozens of our partners. We take care of aircraft and passenger ground handling and cargo and mail transportation. But first of all, we are a TEAM that ensures the success and safety of flights. Our goal is to invite motivated employees who want to improve to work in our team. We believe in talents and help them successfully join our ranks and become experts in passenger and aircraft ground handling. We are constantly growing not only in professionalism, but also in numbers, so if you want to grow together, come and talk.”
“Start your flight in the Litcargus team!”
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information about UAB „LITCARGUS“
2657 €
Avg. salary gross
(23% didesnis už LT vidurkį)
408
Number of employees
10-20 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to 1908 €
25% earn 1908-2474 €
25% earn 2474-3044 €
25% earn more than 3044 €

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