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CRM Project Manager

From 2‌8‌0‌0‌ €/mon. gross
CVbankas.lt calculator data. Edit »
Full-time
Vilnius - Eglės sanatorija
In this role, you will be responsible for the quality and integration of the customer database, loyalty program development, automated communication, and understanding the customer journey from first contact to return visit – both in sanatorium treatment and medical rehabilitation services.

  • Hybrid work model.

🌲What will you do in the team?

  • Manage customer database, ensure data quality, integration and development of Single Customer View;
  • Perform data cleansing, deduplication, take care of the implementation of GDPR and data security requirements;
  • Create and maintain customer segments, perform customer behavior analysis, CLV and churn forecasting;
  • Provide insights for marketing campaigns, personalized offers and product recommendations;
  • Create and develop loyalty program: points system, VIP levels, partner offers and campaigns;
  • Evaluate loyalty program results and its impact on business indicators;
  • Oversee automated email and SMS communication scripts at different stages of the customer journey;
  • Analyze customer journey, manage customer flows and consent administration.

🌲What do we expect from you?

  • Higher education in marketing, management, data analytics, business administration or related field;
  • Experience in CRM, loyalty program management, customer data analysis or similar field;
  • Practical experience working with CRM systems and data analysis and BI tools;
  • Ability to work with large amounts of data, segment customers and turn data into business insights;
  • Experience in creating, developing or administering loyalty programs;
  • Knowledge of GDPR requirements;
  • Ability to coordinate projects and collaborate with IT, finance, sales and marketing teams;
  • Analytical thinking, diligence and result orientation;
  • Good Lithuanian language, communication and project management skills;
  • Independence, initiative and ability to effectively plan one's work.

🌲We have a benefits package for you:

🌿 Wellness program – the opportunity to regain strength in sanatoriums or rehabilitation centers by taking advantage of special offers for employees;
💆‍♂️The opportunity to receive the necessary rehabilitation – the date chosen by the employee;
🏊‍♀️Free visits to swimming pools and sauna complexes in resorts;
🚌Travel expenses reimbursement – partial coverage of travel expenses to/from work;
💎Special discounts – for procedures, examinations in rehabilitation centers and sanatoriums, as well as for overnight stays in sanatoriums;
🎫 Additional partner discounts – special offers outside the company;
🎉Company attention – after the birth of a child, marriage, loss of a loved one;
🏋️Sports hall – the opportunity to use the gym on very favorable terms;
🤝Recommendation bonuses – get a reward for recommending a new colleague!

We are glad that you are interested in career opportunities in our company. We will only inform selected candidates about the selection process.

Salary

From 2800 €/mon. gross

Eglės sanatorija

"Eglės Sanatorija" is an organization with more than 50 years of experience, a leader in the fields of medical rehabilitation and sanatorium treatment in the Baltic States. Our Physical Medicine and Rehabilitation Center operating in the sanatorium is the largest in Lithuania in terms of the volume of medical rehabilitation services provided, and also unites 13 outpatient medical rehabilitation centers throughout the country. They provide inpatient and outpatient medical rehabilitation services using the most modern methods of physiotherapy, physiotherapy, occupational therapy and other scientific advances.
Our sanatoriums in Druskininkai and Birštonas are famous for their deep traditions of sanatorium treatment, where balneotherapy and peloidotherapy are combined with modern physical rehabilitation for the treatment of chronic diseases, restoration of functions and strengthening of health.
Our mission is to help people regain, maintain and strengthen their health. More than 1,100 Eglės contribute to this goal. Join us!
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Eglės sanatorija information
2039 €
Avg. salary gross
1101
Number of employees
50-100 mln. €
Revenue 2025 y.
Distribution of employees by salary (before taxes):
25% earn up to 1333 €
25% earn 1333-1667 €
25% earn 1667-2159 €
25% earn more than 2159 €

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