Customer Operations Specialist
Nuo 1800 €/mėn.
neatskaičius mokesčių
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- PANDO MOTO, UAB
About PANDO MOTO
We are a fast-growing brand specializing in high-quality motorcycle gear and accessories. We pride ourselves on providing riders with products that combine style, comfort, and safety. With a strong commitment to customer satisfaction, we have built a vibrant community of motorcycle enthusiasts who share a passion for adventure on two wheels. As we continue to grow, we are strengthening our customer service and operational processes to deliver an exceptional experience at every touchpoint.
Role Description
As a Customer Operations Specialist, you will be responsible for supporting a variety of back-office operational tasks across Customer Experience, Logistics, and B2B functions. Working closely with different teams across the business, you will help ensure that operational processes run smoothly, customer requests are handled efficiently, and critical administrative tasks are completed accurately and on time. This is a junior-level role with a strong focus on organization, attention to detail, and providing reliable support to day-to-day operations in a fast-growing international company.
Key Responsibilities
- Process returns, credit notes, and warranty cases.
- Manage invoice administration.
- Send overdue payment reminders.
- Follow up on open orders and operational issues.
- Monitor shipments and communicate with shipping providers regarding delivery issues.
- Coordinate customs-related documentation and communication.
- Support return shipment processing and tracking.
- Assist with shipment exception resolution and daily logistics administration.
What We’re Looking For
- Strong organizational and administrative skills.
- Excellent attention to detail.
- Good written communication skills in English.
- Ability to manage multiple tasks and priorities.
- Comfortable working with various systems and tools.
- Previous experience in administration, customer service, operations, or logistics is a plus.
What We Offer
- The opportunity to be part of one of the most innovative brands in the motorcycle industry and directly influence customer experience worldwide.
- A hybrid work model with flexibility and autonomy.
- Access to bike test rides and new product launches.
- A company motorcycle available for use.
- Private health insurance.
- Annual budget for company products.
- The chance to work directly with the founders and core team, with real ownership and decision-making power.
- Company hangouts, team events, and brand trips.
- Professional growth opportunities as the company continues to scale internationally.
- A supportive, rider-driven culture built on trust, respect, and results.
Atlyginimas
Nuo 1800
€/mėn.
neatskaičius mokesčių
Darbo vieta
PANDO MOTO, UAB
UAB „PANDO MOTO“
PANDO MOTO „Engineered by Riders“ – tai kas inspiruoja ir veda mus į priekį. Mes tikime, kad nenuilstamas tobulėjimas ir naujų technologinių sprendimų ieškojimas, apsaugo gyvybę ir suteikia pasitikėjimo darant tai, ką labiausiai mėgsti.
PANDO MOTO yra tarptautinė įmonė, kurianti ir gaminanti motociklininkų aprangą, naudojant inovatyvias technologijas. PANDO MOTO ženklas yra gerai atpažįstamas daugiau nei 27 rinkose ir yra etalonas „premium“ lygio moto aprangai.
www.pandomoto.com
PANDO MOTO „Engineered by Riders“ – tai kas inspiruoja ir veda mus į priekį. Mes tikime, kad nenuilstamas tobulėjimas ir naujų technologinių sprendimų ieškojimas, apsaugo gyvybę ir suteikia pasitikėjimo darant tai, ką labiausiai mėgsti.
PANDO MOTO yra tarptautinė įmonė, kurianti ir gaminanti motociklininkų aprangą, naudojant inovatyvias technologijas. PANDO MOTO ženklas yra gerai atpažįstamas daugiau nei 27 rinkose ir yra etalonas „premium“ lygio moto aprangai.
www.pandomoto.com
informacija apie PANDO MOTO, UAB
4242 €
Vid. atlyginimas bruto
(96% didesnis už LT vidurkį)
27
Darbuotojų skaičius
5-10 mln. €
Pajamos 2025 m.