Customer Service Representative in Latvian (M/F/D)
8.50-10.20 €/hour
gross
Full-time
Work from home, Kaunas
- UAB „Transcom Worldwide Vilnius“
We're looking for a Latvian-speaking Customer Service Specialist to join Transcom – a global community of customer experience experts! At Transcom, we're curious, driven, and passionate about delivering outstanding service for the world's most beloved brands. If you're eager to grow, learn, and take your career to the next level – apply to express your interest, and we'll be in touch if there's a suitable match!
What's in it for YOU!
- Start working full-time from November 16th;
- Opportunity to choose work type: hybrid or office (R.Kalantos st. 32, Kaunas, Lithuania);
- 2 weeks of paid training, followed by 2 weeks of nesting to help you fully prepare for your role;
- Diverse schedule, department working hours I - V, 8:00 to 20:00;
- Endless career growth opportunities – 90% of our team leaders and managers started in customer service;
- Continuous development through our internal learning platforms or external training;
- Corporate, sport and social responsibility events;
- Free coffee, fruit days and relaxation areas where you can unwind during breaks;
- Internal competitions with various prizes – company merchandise, gift vouchers;
- Access to the perks.lt platform.
Join us as a Customer Service Representative in Latvian!
As a Customer Service Representative, you will support customers and contribute to a positive customer experience in the medical field. In this role, you will communicate with customers by phone and in writing, respond to inquiries, and process requests.
What we are looking for:
- Latvian (C1 level required) and English (B2 level or higher);
- Strong verbal and written communication and interpersonal skills, such as empathy and listening;
- Ability to quickly absorb information, adapt and respond to change;
- Positive attitude and willingness to provide brilliant customer experience – you believe that customers deserve more than just support.
What Life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
Once you submit your application, you will receive a test by email that you will need to complete to proceed with the recruitment process. Candidates who successfully pass the test will be invited to an interview with our recruitment specialists, followed by a final meeting with the Team Leader, where the role, responsibilities, and company operations will be discussed.
Once you submit your application, you will receive a test by email that you will need to complete to proceed with the recruitment process. Candidates who successfully pass the test will be invited to an interview with our recruitment specialists, followed by a final meeting with the Team Leader, where the role, responsibilities, and company operations will be discussed.
Salary
8.50-10.20
€/hour
gross
The hourly rate during the training period is €8.50, but after the training, it will remain €10.20 per hour.
The hourly rate during the training period is €8.50, but after the training, it will remain €10.20 per hour.
UAB „Transcom Worldwide Vilnius“
Transcom – tai pasaulinė klientų patirties ekspertų bendruomenė, teikianti profesionalias klientų aptarnavimo, pardavimų, techninės pagalbos, skolų valdymo paslaugas. Esame smalsūs, veržlūs, atsidavę mylimiausiems pasaulyje prekių ženklams ir mokomės visą gyvenimą. Transcom veikia 29-ose pasaulio šalyse, visame pasaulyje 90+ kontaktų centrų ir namuose dirba 30 000 darbuotojų, kurie dirba su didžiausiomis įmonėmis ir žinomiausiais prekiniais ženklais ir teikia jiems paslaugas 33-mis kalbomis. Ar norėtum būti vienas iš mūsų? Aplikuok dabar, let’s start something brilliant with Transcom!
Transcom is a global community of customer experience experts, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. Transcom team already sctreches around the globe: currenly, we have 30,000 customer experience specialists at 90+ contact centers across 29 countries, delivering services in 33 languages to international brands in various industry verticals. Would you like to be one of us? Apply now and start something brilliant with Transcom!
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Transcom is a global community of customer experience experts, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. Transcom team already sctreches around the globe: currenly, we have 30,000 customer experience specialists at 90+ contact centers across 29 countries, delivering services in 33 languages to international brands in various industry verticals. Would you like to be one of us? Apply now and start something brilliant with Transcom!
UAB „Transcom Worldwide Vilnius“ information
374
Number of employees
10-20 mln. €
Revenue 2025 y.