E-commerce Operations Manager

Own fulfillment: Run day-to-day fulfillment for 2 scaling ecommerce brands - order flow, 3PL coordination, shipping, and returns - so orders go out fast, accurate, and on time.

Plan inventory: Forecast demand and proactively order stock so we're never stocked out, while keeping quantities lean so we're never sitting on too much inventory.

Improve the process: Continuously sharpen the fulfillment process - speed, cost, accuracy, and customer experience - and turn recurring problems into permanent fixes.

Expand into new geos: Navigate our expansion into local fulfillment across multiple markets - evaluating, onboarding, and managing 3PLs region by region.

Master our systems: Become the power user of our new in-house order management software as we transition to it, and feed clear requirements back to our product and dev team.

Support the wider team: Keep data and documentation accurate and provide reliable fulfillment support to our Sales and Customer Care teams.

Ecommerce operations experience: 1–3 years in ecommerce operations, fulfillment, inventory, or a closely related role.

Numbers-driven: Strong analytical sense - comfortable with inventory math, reorder points, forecasting, and keeping working capital tight.

3PL & supplier coordination: Confident coordinating 3PLs, carriers, and suppliers, and holding them to deadlines and standards.

Automation-first: Comfortable using automations in your daily work - bonus points for building small tools, connecting integrations, and light scripting to move faster.

Tech-savvy: Comfortable with ecommerce platforms like Shopify, marketplaces like Amazon and a working understanding of how APIs and integrations connect the tools you use.

Detail-oriented: Meticulous attention to detail - a single wrong number in a reorder or a mislabeled shipment is exactly what you catch.

Strong communication: Excellent written and verbal skills in English.

Eager to learn: A proactive, ownership-first attitude and a willingness to grow your skills in a supportive environment.

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Bonus Points:

DTC brand experience: Hands-on experience running operations for direct-to-consumer ecommerce brands is a huge advantage.

Cross-border fulfillment: Familiarity with multi-geo or cross-border fulfillment and the quirks of expanding into new markets.

Tooling: Experience with OMS/ERP, forecasting, or inventory-planning tools.

Analytics knowledge: Comfort tracking and reporting on operational KPIs to guide decisions.

Creative problem-solving: Bringing fresh ideas to the table for process innovation and improvement.

Why work at WIRE SALAD?

• Additional performance-based bonuses
  
• Hybrid work model – balance between office and remote work
  
• Company provided work computer (MacBook or Windows)
  
• Additional health insurance after the probation period
  
• Team-building events & annual workation
  
• Perks.lt account with numerous discounts and partner offers
  
• Commuting expenses covered by the company
  
• Leisure activities covered by the company
  
• Free lunch at the office

2300-3300 €/mėn. neatskaičius mokesčių