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IT Change Manager

3‌4‌0‌0‌-4‌2‌0‌0‌ €/mon. gross
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Full-time
Vilnius - EPSO-G grupė

Nature of work

The IT Service Management Division of the ITT and Administration Department invites applications for an IT Change Coordinator who will be responsible for IT change planning, coordination, risk management and change process development.

In this position, you will be the main contact person, ensuring that IT changes are implemented in a controlled, secure and minimally disruptive manner.

Responsibilities

  • ensure smooth coordination of standard, routine and urgent IT changes;
  • organize change assessment, coordination and approval;
  • administer the activities of the CAB (Change Advisory Board);
  • coordinate cooperation between teams involved in changes;
  • ensure proper documentation of changes in the ITSM system;
  • assess change risks, dependencies and impact on services;
  • coordinate communication with stakeholders;
  • maintain the change calendar;
  • analyze unsuccessful changes and prepare improvement actions;
  • prepare and analyze change KPI indicators;
  • develop and improve the change management process according to ITIL practices;
  • ensure compliance of change management with internal regulations, information security and audit requirements;
  • consult employees on change management issues.

Employee requirements

  • ​​​​​​higher university education;
  • experience in IT process, project or service management;
  • knowledge of ITIL fundamentals;
  • practical experience in coordinating complex IT changes;
  • ability to manage multiple initiatives simultaneously;
  • documentation and process analysis skills;
  • strong communication and negotiation skills;
  • ability to work with various stakeholder groups;
  • analytical thinking and systematic approach;
  • good Lithuanian and English language.

Advantages

  • ITIL Foundation or ITIL Practice Manager certificates;
  • experience working with ITSM platforms (Ivanti, ServiceNow, Jira or others);
  • experience in process modeling (BPMN, Bizagi);
  • project management certificates (PRINCE2, PMP, etc.);
  • experience in the critical infrastructure or energy sector.

The company offers

By joining our team, you will become part of an organization that is shaping the future of Lithuanian energy. It is important to us that our colleagues not only contribute to extremely important and significant projects for the whole of Lithuania, but also grow and feel empowered.

We offer:

  • create and implement projects that change the Lithuanian energy system;
  • the opportunity to grow your competencies by getting involved in unique projects, working together with professionals in your field;
  • training for professional and personal development;
  • work flexibly - combining office work and remote work;
  • career opportunities within the EPSO-G group of companies;
  • additional health insurance;
  • a social benefits package that provides support to employees and their families in important moments of life;
  • a positive work environment where everyone can feel important, heard and appreciated;
  • additional paid vacation.

Salary offered:

3400 - 4200 EUR (tax included), depending on competences and experience.

We value the efforts of our employees and additional financial incentives may be applied for individual and team results in accordance with the internal procedures of the EPSO-G group.

Salary

3400-4200 €/mon. gross

EPSO-G grupė
Litgrid is the Lithuanian electricity transmission system operator, ensuring reliable and secure system operation and creating the energy of the future. We invite you to become involved in energy by implementing strategic projects that strengthen the system’s resilience, connect Lithuania with Europe and create an energy-independent future.

We are part of the new energy group EPSO-G, which is creating the energy of the future and investing in defense. The group includes EPSO-G, Litgrid, Amber Grid, Baltpool, Tetas, Energy cells and EPSO-G Invest.

At EPSO-G, we adhere to the values of diversity, respect and equal opportunities. We are members of the Equal Opportunities Charter, recognized for our commitment to inclusion by the three Equal Opportunities wings. We consciously use inclusive language, promoting the representation of women and inviting everyone who shares our values to apply.
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